Posted 15th Sep 2021
Tried calling and Live chat but they essentially just offered me what's available on the website.
Unlike before, they didn't want to play ball. Live chat just said they don't match deals and wasn't offering anything else.
Anyone faced similar recently?
Unlike before, they didn't want to play ball. Live chat just said they don't match deals and wasn't offering anything else.
Anyone faced similar recently?
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sorted byWait until black friday and then if you start a 12 or 24 month contract, there should be black friday offers on each time you have to renew. (edited)
i did ask for a retention deal a couple of years ago on a phone and contract by asking them to price match a deal flagged up on here with someone else for EE and guy just brushed me off with 'no way'. but then he somehow changed his mind mid conversation and gave me the deal, lol
it very much depends on who you speak to, so maybe try calling them and select 'leaving EE' option and see if you get someone kind to speak to