Hi Guys
Just returned home from 9 days in Turkey.
On our outflight we were schedule to depart at 16.05 - however we incurred a 3 hour delay as we finally left at 19.10
We were told that this was due to operational issues (apparently something to do with the lighting onboard).
Can anyone advise would this mean we would be entitled to contact Jet2 customer services for some level of compensation?
I have read if you are delayed for over 3 hours (and it’s the airlines fault) that you may be?
Just returned home from 9 days in Turkey.
On our outflight we were schedule to depart at 16.05 - however we incurred a 3 hour delay as we finally left at 19.10
We were told that this was due to operational issues (apparently something to do with the lighting onboard).
Can anyone advise would this mean we would be entitled to contact Jet2 customer services for some level of compensation?
I have read if you are delayed for over 3 hours (and it’s the airlines fault) that you may be?
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sorted byYou arrived at 00:51 on the Sunday, thus 2hr 21mins late.
So not over three hours no.
Normally the departure time allows a lot of lee-way to arrival time. So if you took off exactly 3 hours after you were meant to, you probably didn't arrive 3 hours or more late? More likely 2.5 hours? (edited)
The flight number was LS921, was scheduled for departure Saturday 22nd July at 16.05 - I think we we took off at 19.10. (edited)