Will Smyths Toys accept a game return? Bought a game which is still sealed

Posted 23rd Apr 2023
So a few days ago I bought a game for my Nephew who then ended up changing his mind. It's still sealed and still have the receipt. I know they state games as one of the non returns but it's still sealed. Has anyone managed to return an unopened game to them? Bit ridiculous if they don't when most other places will.
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  1. SaturdayGigs's avatar
    Will be down to who serves you, policy states no but google gives some positive results on returns.
  2. smith2001uk's avatar
    If they do (they should do as its completely re-sellable at full price) they may say store credit only. Let us know how you get on though as I'd be interested to know
  3. Azwipe's avatar
    If purchased online then yes, in store, no. All info is on the website.
  4. kos1c's avatar
    If it's not far to travel give it ago. Saw a Reddit post from 2020 saying they returned a game that was opened and at first they refused "as the seal was broken"

    As your seal isn't. This should be ok.
  5. Cantona007's avatar
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    Hey guys! So I just returned it with no problems.
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