Very order Emails

Posted 25th Nov 2023 (Posted 56 m ago)
Today I placed my first ever order online with Very using my credit card

Right after checking out I recieved a banking app notification for the purchase and when logging onto my very account the order shows as "processed" along with the order number and a Delivery ETA

I placed the order at lunchtime today and it is now 1700 and still not had a email confirmation of this order.

I have checked spam and double checked the email on my account is correct which it is.


Is it normal for confirmation emails from Very to take a while to come through?
Community Updates
New Comment

2 Comments

's avatar
  1. markmc999's avatar
    Yes, especially during busy times it can take a while - there was a message on their phone lines earlier in the week saying it was taking about 48 hours at present (I needed to call for something else).
    Stephen2407's avatar
    Author
    Thank you for the response Mark.

    It's good to know that it's a normal thing, I just found it a bit strange that's all