I received a letter with voucher code from very for £30 off buy now pay later but it doesn't work, I rang them and they said buy now pay later is not activated on my account and they can't activate it as it automatically activates and deactivates on its own.
Is there another way of activating it?
The letter and my account says I have £750 to spend. When I go to purchase something there's only an option to pay in full straight away.
I've not set up a direct debit and was wondering if that was the cause of it not activating?