Posted 22nd Aug 2023
Hi there and I’m hoping someone could help.
I purchased the RHA T20 headphones just over 3 years ago so are just out of warranty. I have pulled the cable that goes to one of the ear pieces.
Does anyone know where I could get this fixed as RHA have not been helpful at all. Literally 6 weeks out of warranty.
Thanks in advance.
I purchased the RHA T20 headphones just over 3 years ago so are just out of warranty. I have pulled the cable that goes to one of the ear pieces.
Does anyone know where I could get this fixed as RHA have not been helpful at all. Literally 6 weeks out of warranty.
Thanks in advance.
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sorted byIn which case why bother with warranty?
Just present your Consumer Rights Act claim to the shysters that sold you the quality and durability-lacking prematurely-failed rubbish.
You have six years to present your lack-of-durability claim to the merchant (and/or possibly credit provider), unless you live in a country that shafts its citizens by insisting on a lesser period to claim, such as Scotland.
Example standard claim template via respected consumer mag "Which" at:
which.co.uk/con…lgZ
Even its current (and historical) mandatory ICO registration still states RHA Technologies Ltd.
Hilarious.
REID AND HEATH ACOUSTICS LIMITED Apr 2011
REID HEATH LIMITED Apr 2012
RHA TECHNOLOGIES LTD Mar 2017
ORIGIN NORTH LTD Jun 2021
(Notification of Sonos, Inc as a person with significant control Oct 2021)
SONOS SCOTLAND LIMITED Nov 2021
Nature of business: Activities of extraterritorial organisations and bodies
What they'll do is strip the cable and resolder them onto where they separate (or on the other side of the cable).
However, I've only done home-based tinkering myself and I am not an technician (of this sort), however they will have a phone number for their business and it can't hurt to enquire about it. (edited)