Wowcher refund, need help please anyone?

Posted 14th Apr 2020
I bought something recently from wowcher from a deal posted on here. I wasn't happy with it as it wasn't as advertised so the company arranged a collection and its been returned to them. They have given a refund onto my wowcher wallet as credit. How do I get this money back onto my card? I have no further use for wowcher. I have tried contacting them 2 weeks ago but still no reply.
Has anyone dealt with them or been through this before that can help please?

Its almost £200 and I can't just let that go especially during this period.

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