Also got the n5000 crap. Have sent a displeased email, but suspect there's nothing we can do but accept a refund. Which technically leaves us out of pocket when you factor in time and packaging, for their stupid mistake.
I also got the same response and offer of a 10% refund. When challenged to send what they advertised they ignored me and just offered the refund. Looks like this one is going back.
Yh, same response second time around after complaining and demanding they send the i3. Even provided a link to call them on their lie of we don't have stock (https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F113217892184) but they are stating it is a slightly different model and blaming another department for the mistake. Don't think they will honour it and as the downgrade is sever in comparison to the i3 the 10% offered is laughable as I don't think laptops worth £280. So will probably be sending it back for refund as it doesn't seem like they will honour the deal. Maybe we should all complain to eBay regarding the false advertising this night force there hand or very least decrease their positive reputation.
I too received the lesser model Asus F407MA and had the same experience as you. I also replied to their feeble email which just offered a 10% discount or refund, stating that their site was showing F501UA models available and therefore honour the sale agreement. Not too sure on our consumer rights so would appreciate all advise. Perhaps we can do a joint effort and keep each other informed so they treat us the same. Very best wishes
No problem, let's hope they honour the deal or if not maybe eBay can force them to. If not at least we can get our money back.