O2 Refresh Deals

O2 Refresh Deals & Offers

311 deals29,434 comments
Huawei P20 Pro Like new O2 Refresh £390 @ O2
Found 27th NovFound 27th Nov
O2 Refresh Huawei P20 Pro both twilight and black available. Personally I hate O2. Customer service are beyond woeful. But they are selling a cracking phone for a cracking price. … Read more

589 now. Ffs why did u hesitate??


may just be updating it .


The deal is over, isn't it ?! The whole website seems to be down ...


O2 will be at a loss to give away at that price. Must be the standard P20 for sure.


Lol where

Extra £5 when using O2 Recycle
Found 8th NovFound 8th Nov
Simply enter promo code 5RECYCLE to the checkout to get an additional £5 added to your recycle order.
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Exactly what happened twice to me...


Even cex pay more.


Got quoted £2 , lol . You can easily get more by selling on ebay


Had an awful recycling experience with these myself. They lost my phone at the local distribution centre. Slowest to respond to any queries as well. They ended up paying me out in the end as they couldn't find it even though it was tracked to their address. I'd steer well clear


WAITADD5 also works

Huawei P20 Pro Like New Black @ O2 Refresh - £374 + £18 1mth contract
Found 13th OctFound 13th Oct
Sign up with 1 month contract, £18 Black only back in stock Select ‘Pay for your device in full’ £30 off voucher at checkout.
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Just tried and looks like £30 off is no more :-(


Excellent news!


I can't seem to get the extra £30 off, any ideas? Or has it ended now?


Had the call and got an £18 credit to my account (I have another contract with O2). Not willing to give anything else but I'm happy anyway. Thanks for info.


It took them 6 days to get back to me but once they did they were quick with responding.

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Huawei P20 Pro Like New Twilight @ O2 Refresh - £374 + £18 1mth contract
Found 9th OctFound 9th Oct
Sign up with 1 month contract, £18 Twilight only back in stock Select 'Pay for your device in full' £30 off voucher at checkout.
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Select the £18 rolling 30 day anytime contract. Just ring up and cancel, the next monthly payment


This is a 30 day rolling airtime contract, hence only need to serve 30 days


just ordered, code is working and in stock


Just ordered mine i'll see how it looks on monday when recieved


Anyone know where to get a genuine charger from? If I can't rapid charge, I'm returning this to O2.

Huawei P20 Pro Twilight like new on O2 refresh back in stock and cheaper £404 + £18 1 month contract
Found 28th SepFound 28th Sep
This is now back in stock and cheaper as ever. Purchased one just as paid my old contract off today. Best price available on this and in great twilight finish. Pay contract off any… Read more

Twilight Back in stock! :D I ordered one today <3 £422 Total


Ordered this. Didn't get any confirmation email so went on live chat and then they sent me one yday. Went on live chat today and apparently it is out of stock so mine isn't coming (lol) they said wait 48 hours but I doubt they'll get anymore in stock


Can you definitely cancel this and keep the phone? Anyone care to tell me the steps? Thanks


Have you managed to cancel it and did you use top cashback and Did it work? Thanks


I got mine. The phone looks like new. It was completely flat though. It came cellophaned to cardboard with cable and sim pin only. Ive now got to figure out how to get out the contract.

Sony Xperia XZ2 on O2 Refresh @ O2
Found 26th AugFound 26th Aug
Sony Xperia XZ2 on O2 Refresh @ O2
£465.99£56918%O2 Deals
Still looking for a new phone and started to get interested in the XZ2. Bezels annoy me slightly but the 4K HDR and 1080p slow mo are attractive to me. Select the 15gb £47 per mo… Read more
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Depends what you are looking for. Both designs are subjective, but the bezels on the sony are quite big. The extreme rounding of the Oneplus 6 looks cheap imo. Sony has the better video recording with 4K HDR and 1080p 960fps slow mo. Oneplus is supposed to be faster and snappier because of the light Android skin. Also, the camera is highly regarded, plus it has a number of cool gestures you can use to navigate such as drawing C on the screen to open the camera etc.


This or the OnePlus 6?


And will be several hundred quid more


xz3 will be out in a month or so


Added more detail

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P20 Pro O2 Refresh Price Drop. £507.99
Found 9th AugFound 9th Aug
P20 Pro O2 Refresh Price Drop. £507.99
£507.99O2 Deals
As per the o2 refresh trick you can get the P20 Pro for only £507.99. Select the 50gb plan, pay £99.99 upfront then the balance is £407. You also get the free wireless headphones t… Read more
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Oneplus6 does 60fps 4k ois


The boy who posted the deal can help you apparently he said it was easy.


Ahh apologies. Thought you were talking about the Huawei!


No, it's definitely locked, it's a LG G7 not a Huawei. Now that I've paid for the phone completely they said they're able to get it unlocked within 72 hours...apparently. I should be able to get a refund of it doesn't work out. Cheers


You have to play dumb a bit and appeal to their good side otherwise they can make it difficult. Say you need to go overseas for a few weeks and need to put a different SIM in there. They will do it faster for you

Huawei P20 pro Like New - £495.99 @ O2 Refresh
Found 1st AugFound 1st Aug
Huawei P20 pro Like New - £495.99 @ O2 Refresh
£495.99O2 Deals
Huawei P20 pro Like New Condition for only £499 if you take out a contract with O2 Refresh. Within 14 days of receiving the phone, just call them and offer to pay for the phone wh… Read more
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No issues with mine restarting. Try a factory reset and be careful what you transfer from your old phone. The clone app will copy all of your original apps including some of the bloatware that came with your original phone. Not a problem if it's the same brand. I didn't like the battery usage on mine at first so did a full reset but this time manually downloaded the apps I wanted from the app store. It made a huge difference. This phone is also a lot better in my opinion using the Microsoft launcher available from the app store. The standard launcher that comes with this phone is pretty basic to say the least.


Mine has self restarted twice in 2 weeks , cleared the cache and hoping for the best now . If it goes again this side of 30 days it's going back I love the phone but it seems to be quite a popular problem in the forums


Here's some examples of photos I've taken with this camera, really easy to take nice pictures IMO.


Half the price, much better battery life, better camera. More Software features, larger screen... To name a few.


No. These come unlocked fortunately. Same as OnePlus phones on O2.

IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
Found 28th MayFound 28th May
IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
Same deal as posted here before with O2 Refresh deal - £99 upfront - ask O2 to unlock the phone - pay back the loan for the phone - cancel the contract

The idea is good but its 02. I really can't recommend someone to potentially go through the same hassle to cancel their refresh deal as myself. I was lied to several times and its only when I went through resolver and everything was documented externally, I finally spoke to someone further up the chain instead of a lame CS rep. I had months of unpaid bills put through my door which I refused to pay because at no point had I even inserted their sim card into the phone much less used their services.


No I rather have a monthly payments. So I think its no any chance to get extra "toy"


Now comes with a free Kodak mini 2 printer. Are you able to pay the full cost upfront then cancel the contract when the phone arrives?


Any one know if I order it by other website but i've done upgrade can I redeem this speaker too?


I just bought the OP6 and yeah the camera is a lot better although I did upgrade from the OP3 so you'd expect it to be.

O2 Priority: 50% off the upfront cost of a tablet on O2 Refresh
Found 16th AprFound 16th Apr
Saw this in O2 Priority App this morning and thought it would be worth a share. Not sure if it works for new customers. Can be redeemed online and instore, just choose via the P… Read more

This is a rubbish deal from o2. Don't buy an iPad because of this deal.


No the code works on any other tariff, just not the ones where you pay for the device in full Yeah I just read the terms and noticed that too!


from what i read in the app, the discount only applies INSTORE. Although it does appear to say, 'Device with no upfront cost or purchased for cash price only are exluded'


Great shout but I can't get that to work. Says ''promo code can't be used with this order'' if you select to pay device off in full


Thanks for Posting (y)

Huawei P20 128GB Black o2 Refresh with Bose Headphones at O2 Shop Cancel the airtime You can Have phone For 361£ (via sales chat team)
Found 5th AprFound 5th Apr
Huawei P20 128GB Black o2 Refresh with Bose Headphones at O2 Shop Cancel the airtime You can Have phone For 361£ (via sales chat team)
Huawei P20 128GB not Pro Model I managed to order via Chat with sales Team. They Offered me 75£ Off on upfront cost. I Select 99.99£ Upfront and 46£ Month Which was Reduced via pr… Read more

I took an O2 refresh deal for the iPhone 7 and cancelled the contract - there was no problem with doing that but they mistakenly charged me the full amount for the 24 month contract without telling and I only found out 6 months later when they sent me a letter to tell me what they'd done and they refunded me.




Yes select 6th which they accept


what did you choose as purchase date as 5th april is blocked, you can only choose a date after 5th april for purchase date,


Call o2 the will send u proof of purchase and they want to be sure that pre ordered was place within time limit which was 5th april 23:59

Huawei P20 plus free £325 Bose qc35 ii headphones on o2 refresh - £69.99 up front / £14pm x 24 months = £405.99
Found 29th MarFound 29th Mar
Huawei P20 plus free £325 Bose qc35 ii headphones on o2 refresh - £69.99 up front / £14pm x 24 months = £405.99
£405.99O2 Deals
Ok as above £69.99 upfront and £50 a month deal works out at £405.99 when you pay off the device plan and cancel the airtime plan which you are fully allowed to do Free headphone… Read more
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Cheers for the heads on this deal op! After much messing about with O2 they've finally refunded 2 months overpaid line rental (?!). If anyone else is in a similar situation go through complaints, they'll actually sort it out for you. Sold the phone for £90 profit and kept the headphones (highfive)


Headphones arrived today and refund from o2 for the 20 days overpayment on the line rental Was a little touch and go along the way But it's paid off in the end Litterally paid to take a pair of these amazing bad boy headphones (sold the phone and paid off plan) Thanks again OP


Same here, just had my 263xx shipped.


Light at the end of the tunnel! It looks like Huawei just got some new stock. I just woke up to this email: "Dear [removed], Claim ID: 23xxx Your reward has been shipped via recorded delivery to the address nominated during your online claim submission. Please keep this email for future reference. If you are unable to click on any link provided, please copy and paste it into your web browser. If you need to contact us please visit our support page. Kind Regards, Huawei Promotional Support"


I called them this morning and they said they had ran out of headphones due to popular promotion & are expecting a delivery next week. He apologised & said I should receive them the week after.

Huawei P20 Pro + £325 FREE Bose® QC 35  on O2 Refresh - £549.99
Found 29th MarFound 29th Mar
Choose below bundle and cancel refresh contract on day you get phone. Unique Promo code for £30 will be at checkout page. Huawei P20 Pro128GB Black Select below o2 refresh plan.… Read more
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mine two sold, one for £255 and other £250


How much you got for them so far? Mine only sold for £160


Walking around today with the headphones on... audio keeps cutting out if I keep my phone in my left trouser pocket (like I always have done). if i swap phone to the right pocket, issue stops. is anyone else having an issue with the bluetooth connection dropping out? I already updated to latest firmware...


Got both of mine delivered yesterday finally!

Oneplus 5T 128gb 8gb ram in black - price incs 24 month interest free credit - Only 02 customers - £432 @ O2 Refresh
Found 5th JanFound 5th Jan
First deal I'm posting so rip me to shreds if I am missing something - THIS IS ONLY AVAILABLE TO CUSTOMERS WHO ARE COMING TO THE END OF AN O2 Contract - or who will pay off existin… Read more
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This is a hell of a phone


http://bgr.com/2018/01/26/oneplus-data-collection-clipboard-app/ In October 2017, a researcher caught OnePlus silently collecting all sorts of data from its users. Now, a new report says that there's still a OnePlus app that can grab data from the phone and send it to servers in China without a user's knowledge or express consent. BGR reports: The French security researcher hiding behind the name Elliot Alderson on Twitter detailed OnePlus's data collection practices back in October, and he has now discovered a strange file in the OnePlus clipboard app. A Badword.txt file contains various keywords, including "Chairman, Vice President, Deputy Director, Associate Professor, Deputy Heads, General, Private Message, shipping, Address, email," and others. The file is then duplicated in a zip file called pattern alongside six other .txt files. All these files are apparently used in "in an obfuscated package which seems to be an #Android library from teddymobile." Now, TeddyMobile is a Chinese company that works with plenty of smartphone makers from China. The company seems to be able to recognize words and numbers in text messages. And OnePlus is apparently sending your phone's IMEI number to a TeddyMobile server, too. It looks like the TeddyMobile package might be able to grab all sorts of data from a phone. Even bank numbers are apparently recognized. OnePlus has yet to issue a statement on the matter. https://twitter.com/fs0c131y Other chinese phone manufacturers are know for similar activities.


Yeah, just got it at that price, as O2 told me £516 on the phone or £499 in store + PAYG SIM.. Hope I like it..! (nerd)


How did u make use of the dual SIM function..?


Yeah, I'm an existing o2 customer, just coming to the end of a 24 month contract. I went through the exact steps you stated above. Just the luck of the draw I guess.

O2 Refresh Iphone 7 32GB Like New £403.99
Found 20th Nov 2017Found 20th Nov 2017
O2 Refresh Iphone 7 32GB Like New £403.99
£403.99O2 Deals
Hi I recently got a iphone se 64gb through this and it came and had 12 months warranty with apple So i was looking for my friend and found this 19.99 upfront 16.00 monthly for 24… Read more
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Not sure how to message you, if you do happen to have details of who to contact could really do with them, been trying to get an black mark removed for a few years with no joy


I should add that if anyone reads this thread and needs help with a scenario like mine please message me as I can share O2 email addresses of the right people to sort it out!


My account was closed correctly and I monitored it but O2 still raised a default and it took months to get it removed. It doesn't matter if you follow the process correctly sometimes O2 raise a default by mistake.


You have to put the 36 one in your basket and you'll see the split between airtime and device.


Same here. Can't see it for the price quoted.

Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
Found 7th Nov 2017Found 7th Nov 2017
Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
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What exactly does re fresh mean ?? I’ve just got one on a contract with 02 and they said it was a new phone ??? Can Anyone help please


you might as well wait for Black Friday than jumping on this


You need to top up so that's another £10 on top


that was £267 in the summer, they really have put the prices up or we got bigger bargains :)


Saw iphone 7 32Gb in silver almost perfect for £373 on there too

Apple iPhone 7 Plus Like New Jet Black 128GB O2 Refresh
Found 24th Oct 2017Found 24th Oct 2017
Apple iPhone 7 Plus Like New Jet Black 128GB O2 Refresh
£565.99O2 Deals
Apple iPhone 7 Plus Like New in Jet Black 128GB O2. Grade A so mint condition. Got mine yesterday and warranty with Apple started when I activated it (I checked on the Apple websi… Read more

Do you just buy online or do they offer this in O2 shops too?


I was told by customer service you would not be charged line rental if you also returned the phone. I will see what I get in the way of the first bill. Phone is brilliant!


I did it twice and never paid a month's charge after cancelling but just a couple of days pro-rata. I'm talking about cancelling in the first 14 days. The monthly charge doesn't get paid on day 1. I should have worded it like that.


You haven't paid it yet though (that's what I was getting at) so once you cancel they will send a final bill pro-rata with the actual charge. That's how it was for me twice. Hope this helps.


I have received my bill already for £26... and when reading into it a bit more it says it may be pro rata’d : 1 month plus what ever you use until cancellation?

iPhone 7 plus Perfect (like new) 32gb O2 Refresh deal
Found 16th Oct 2017Found 16th Oct 2017
iPhone 7 plus Perfect (like new) 32gb O2 Refresh deal
£499.99O2 Deals
Finally. If you choose 5GB with 19.99 initial and 46.00 monthly payment, 20.00 for handset and 26.00 for airtime. Cancel the airtime after you get the handset unlocked.

Duly noted.


If it sounds too good to be true, it is!! I’ve spent the last 2 months trying to resolve an issue over end balance on a refresh. . Quick summary is that from 100s of £s I’m supposed to owe 02 (I was told I’d cleared my balance when I cancelled) I was told everything was resolved and the account was closed for goo. 1 month later a debt collection agency wrote to me saying I owe £100 and I’m still trying to resolve everything. I’ve never owed anyone a penny in my life and this experience has been appalling. Just stay away. Trust me.


this is 7 plus, not 7.


I am waiting for a £300 iP7 again, weren't they that low on O2 refresh before?


I think many know about this so called credit score hit. I say so called since many say they never got affected as they done it properly. So who knows. Eitherway yeah a tad expensive ... Heat for the effort since it doesn't matter now anyways ;)

iPhone 7 Plus Rose Gold 32GB Like New £452 at O2 Refresh
Found 12th Oct 2017Found 12th Oct 2017
iPhone 7 Plus Rose Gold 32GB Like New £452 at O2 Refresh
Not bad for a Plus model - cheaper than used handsets on eBay with the additional 12 month warranty (and unlocked too!). I've just ordered mine and it'll come tomorrow :) . It's … Read more

I want to pay off the device plan half way through my 24months. When do i then cancel the airtime part?


It’s 256gb I meant typing error


lol Bought a phone that doesnt exist ey? good one.


Post screenshot of the Amazon transaction.


That's a good price. I got one in black but perfectly fine condition (grade C I think but just had a couple of light scratches at the back) for £408 back in June.

iPhone SE 64GB / o2 Refresh Deal @ £225.99 *PERFECT condition*
Found 12th Oct 2017Found 12th Oct 2017
iPhone SE 64GB / o2 Refresh Deal @ £225.99 *PERFECT condition*
£225.99O2 Deals
seems like lowest ever for PERFECT condition

NEVER consider the 64Gb. Don't even look at it. It's THAT OLD. This is the only possible use for an iPhone 64Gb : Get the newer otherwise-identical 32Gb instead - it's from 2017.


Yeah it came out last year. 2016. What sort of idiot uses a phone that's over 12 months old !!! It's absolutely useless...


64gb model is old. 32 & 128 gb are current models. COLD!


Seems like a good deal to me,so posted.This is more than 60£ cheaper than Refresh deal posted last which i see people voted hot .


Classic newbie error. Posting an apple deal and hoping it wouldn't be freezing!

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