O2 Refresh Deals

O2 Refresh Deals & Offers

309 deals29,354 comments
Huawei P20 Pro Like New Black @ O2 Refresh - £374 + £18 1mth contract
625°
Found 13th OctFound 13th Oct
Sign up with 1 month contract, £18 Black only back in stock Select ‘Pay for your device in full’ £30 off voucher at checkout.
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GURUJ0SH

Ordered 13.Oct.2018. I received the phone within 48 hours, popped my existing SIM in. Called up O2 a few days later and cancelled the airtime with no problem. They even refunded the £18 first month payment because it was within 14 days. Got a fantastic phone, at an unbeatable price. HEAT. Thanks OP.

aratkin

It says genuine, but I'll find out when it gets delivered.

jjmmww1

Is it a real Huawei one?

aratkin

You were still lucky. I just received the phone. It has no cable. I bought a Huawei super charger (adaptor and USB cable) off of ebay for £11.99 yesterday. https://www.ebay.co.uk/itm/Genuine-Huawei-SuperCharge-4-5A-Mains-Charger-Adapter-5A-Type-C-USB-Cable-NEW/382596550198?hash=item5914880e36:g:lEwAAOSwvK1byKFS:rk:30:pf:0 Of course I missed the 10% off.

shadow_boxer

There's are few on eBay being advertised as genuine? Not sure whether to take a punt on them or not?

Huawei P20 Pro Like New Twilight @ O2 Refresh - £374 + £18 1mth contract
601°Expired
Found 9th OctFound 9th Oct
Sign up with 1 month contract, £18 Twilight only back in stock Select 'Pay for your device in full' £30 off voucher at checkout.
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ashington

Select the £18 rolling 30 day anytime contract. Just ring up and cancel, the next monthly payment

ashington

This is a 30 day rolling airtime contract, hence only need to serve 30 days

mil10cv

just ordered, code is working and in stock

jjmmww1

Just ordered mine i'll see how it looks on monday when recieved

Toybhoy

Anyone know where to get a genuine charger from? If I can't rapid charge, I'm returning this to O2.

Huawei P20 Pro Twilight like new on O2 refresh back in stock and cheaper £404 + £18 1 month contract
803°Expired
Found 28th SepFound 28th Sep
This is now back in stock and cheaper as ever. Purchased one just as paid my old contract off today. Best price available on this and in great twilight finish. Pay contract off any… Read more
JestR

Twilight Back in stock! :D I ordered one today <3 £422 Total

amolak1999

Ordered this. Didn't get any confirmation email so went on live chat and then they sent me one yday. Went on live chat today and apparently it is out of stock so mine isn't coming (lol) they said wait 48 hours but I doubt they'll get anymore in stock

andypearce543

Can you definitely cancel this and keep the phone? Anyone care to tell me the steps? Thanks

amolak1999

Have you managed to cancel it and did you use top cashback and Did it work? Thanks

remainz

I got mine. The phone looks like new. It was completely flat though. It came cellophaned to cardboard with cable and sim pin only. Ive now got to figure out how to get out the contract.

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Sony Xperia XZ2 on O2 Refresh @ O2
100°
Found 26th AugFound 26th Aug
Still looking for a new phone and started to get interested in the XZ2. Bezels annoy me slightly but the 4K HDR and 1080p slow mo are attractive to me. Select the 15gb £47 per mo… Read more
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spinach_pie

Depends what you are looking for. Both designs are subjective, but the bezels on the sony are quite big. The extreme rounding of the Oneplus 6 looks cheap imo. Sony has the better video recording with 4K HDR and 1080p 960fps slow mo. Oneplus is supposed to be faster and snappier because of the light Android skin. Also, the camera is highly regarded, plus it has a number of cool gestures you can use to navigate such as drawing C on the screen to open the camera etc.

h4music

This or the OnePlus 6?

Pondlife

And will be several hundred quid more

KiNG

xz3 will be out in a month or so

spinach_pie

Added more detail

P20 Pro O2 Refresh Price Drop. £507.99
340°Expired
Found 9th AugFound 9th Aug
As per the o2 refresh trick you can get the P20 Pro for only £507.99. Select the 50gb plan, pay £99.99 upfront then the balance is £407. You also get the free wireless headphones t… Read more
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KiNG

Oneplus6 does 60fps 4k ois

vassy4u

The boy who posted the deal can help you apparently he said it was easy.

amazonboy

Ahh apologies. Thought you were talking about the Huawei!

milo1423

No, it's definitely locked, it's a LG G7 not a Huawei. Now that I've paid for the phone completely they said they're able to get it unlocked within 72 hours...apparently. I should be able to get a refund of it doesn't work out. Cheers

spinach_pie

You have to play dumb a bit and appeal to their good side otherwise they can make it difficult. Say you need to go overseas for a few weeks and need to put a different SIM in there. They will do it faster for you

Huawei P20 pro Like New - £495.99 @ O2 Refresh
305°Expired
Found 1st AugFound 1st Aug
Huawei P20 pro Like New Condition for only £499 if you take out a contract with O2 Refresh. Within 14 days of receiving the phone, just call them and offer to pay for the phone wh… Read more
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Smartguy1

No issues with mine restarting. Try a factory reset and be careful what you transfer from your old phone. The clone app will copy all of your original apps including some of the bloatware that came with your original phone. Not a problem if it's the same brand. I didn't like the battery usage on mine at first so did a full reset but this time manually downloaded the apps I wanted from the app store. It made a huge difference. This phone is also a lot better in my opinion using the Microsoft launcher available from the app store. The standard launcher that comes with this phone is pretty basic to say the least.

Andi.Keane

Mine has self restarted twice in 2 weeks , cleared the cache and hoping for the best now . If it goes again this side of 30 days it's going back I love the phone but it seems to be quite a popular problem in the forums

escortboy

Here's some examples of photos I've taken with this camera, really easy to take nice pictures IMO.

thomasbooth

Half the price, much better battery life, better camera. More Software features, larger screen... To name a few.

thomasbooth

No. These come unlocked fortunately. Same as OnePlus phones on O2.

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IN STOCK: Huawei P20 Pro TWILIGHT with O2 Refresh + free JBL speaker - £579
501°Expired
Found 28th MayFound 28th May
Same deal as posted here before with O2 Refresh deal - £99 upfront - ask O2 to unlock the phone - pay back the loan for the phone - cancel the contract
kwl147

The idea is good but its 02. I really can't recommend someone to potentially go through the same hassle to cancel their refresh deal as myself. I was lied to several times and its only when I went through resolver and everything was documented externally, I finally spoke to someone further up the chain instead of a lame CS rep. I had months of unpaid bills put through my door which I refused to pay because at no point had I even inserted their sim card into the phone much less used their services.

TomaszRog

No I rather have a monthly payments. So I think its no any chance to get extra "toy"

Standi

Now comes with a free Kodak mini 2 printer. Are you able to pay the full cost upfront then cancel the contract when the phone arrives?

TomaszRog

Any one know if I order it by other website but i've done upgrade can I redeem this speaker too?

Darkchef

I just bought the OP6 and yeah the camera is a lot better although I did upgrade from the OP3 so you'd expect it to be.

O2 Priority: 50% off the upfront cost of a tablet on O2 Refresh
59°Expired
Found 16th AprFound 16th Apr
Saw this in O2 Priority App this morning and thought it would be worth a share. Not sure if it works for new customers. Can be redeemed online and instore, just choose via the P… Read more
LoveABargainAlways

This is a rubbish deal from o2. Don't buy an iPad because of this deal.

rdajackson

No the code works on any other tariff, just not the ones where you pay for the device in full Yeah I just read the terms and noticed that too!

AnonAnonAgain

from what i read in the app, the discount only applies INSTORE. Although it does appear to say, 'Device with no upfront cost or purchased for cash price only are exluded'

rdajackson

Great shout but I can't get that to work. Says ''promo code can't be used with this order'' if you select to pay device off in full

alphamike

Thanks for Posting (y)

Huawei P20 128GB Black o2 Refresh with Bose Headphones at O2 Shop Cancel the airtime You can Have phone For 361£ (via sales chat team)
-34°Expired
Found 5th AprFound 5th Apr
Huawei P20 128GB not Pro Model I managed to order via Chat with sales Team. They Offered me 75£ Off on upfront cost. I Select 99.99£ Upfront and 46£ Month Which was Reduced via pr… Read more
vornstar13

I took an O2 refresh deal for the iPhone 7 and cancelled the contract - there was no problem with doing that but they mistakenly charged me the full amount for the 24 month contract without telling and I only found out 6 months later when they sent me a letter to tell me what they'd done and they refunded me.

Salstech

thanks

ssh2003

Yes select 6th which they accept

Salstech

what did you choose as purchase date as 5th april is blocked, you can only choose a date after 5th april for purchase date,

ssh2003

Call o2 the will send u proof of purchase and they want to be sure that pre ordered was place within time limit which was 5th april 23:59

Huawei P20 plus free £325 Bose qc35 ii headphones on o2 refresh - £69.99 up front / £14pm x 24 months = £405.99
912°Expired
Found 29th MarFound 29th Mar
Ok as above £69.99 upfront and £50 a month deal works out at £405.99 when you pay off the device plan and cancel the airtime plan which you are fully allowed to do Free headphone… Read more
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fpsazerbaijan

Cheers for the heads on this deal op! After much messing about with O2 they've finally refunded 2 months overpaid line rental (?!). If anyone else is in a similar situation go through complaints, they'll actually sort it out for you. Sold the phone for £90 profit and kept the headphones (highfive)

Blackhorse

Headphones arrived today and refund from o2 for the 20 days overpayment on the line rental Was a little touch and go along the way But it's paid off in the end Litterally paid to take a pair of these amazing bad boy headphones (sold the phone and paid off plan) Thanks again OP

arfster

Same here, just had my 263xx shipped.

nyasham

Light at the end of the tunnel! It looks like Huawei just got some new stock. I just woke up to this email: "Dear [removed], Claim ID: 23xxx Your reward has been shipped via recorded delivery to the address nominated during your online claim submission. Please keep this email for future reference. If you are unable to click on any link provided, please copy and paste it into your web browser. If you need to contact us please visit our support page. Kind Regards, Huawei Promotional Support"

Luvmyboys

I called them this morning and they said they had ran out of headphones due to popular promotion & are expecting a delivery next week. He apologised & said I should receive them the week after.

Huawei P20 Pro + £325 FREE Bose® QC 35  on O2 Refresh - £549.99
783°Expired
Found 29th MarFound 29th Mar
Choose below bundle and cancel refresh contract on day you get phone. Unique Promo code for £30 will be at checkout page. Huawei P20 Pro128GB Black Select below o2 refresh plan.… Read more
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Arsenal1234

£245

kp39

mine two sold, one for £255 and other £250

Dalkirst

How much you got for them so far? Mine only sold for £160

3LeggedDog

Walking around today with the headphones on... audio keeps cutting out if I keep my phone in my left trouser pocket (like I always have done). if i swap phone to the right pocket, issue stops. is anyone else having an issue with the bluetooth connection dropping out? I already updated to latest firmware...

russellanam

Got both of mine delivered yesterday finally!

Oneplus 5T 128gb 8gb ram in black - price incs 24 month interest free credit - Only 02 customers - £432 @ O2 Refresh
619°Expired
Found 5th JanFound 5th Jan
First deal I'm posting so rip me to shreds if I am missing something - THIS IS ONLY AVAILABLE TO CUSTOMERS WHO ARE COMING TO THE END OF AN O2 Contract - or who will pay off existin… Read more
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Loopster147

This is a hell of a phone

Mister35mm

http://bgr.com/2018/01/26/oneplus-data-collection-clipboard-app/ In October 2017, a researcher caught OnePlus silently collecting all sorts of data from its users. Now, a new report says that there's still a OnePlus app that can grab data from the phone and send it to servers in China without a user's knowledge or express consent. BGR reports: The French security researcher hiding behind the name Elliot Alderson on Twitter detailed OnePlus's data collection practices back in October, and he has now discovered a strange file in the OnePlus clipboard app. A Badword.txt file contains various keywords, including "Chairman, Vice President, Deputy Director, Associate Professor, Deputy Heads, General, Private Message, shipping, Address, email," and others. The file is then duplicated in a zip file called pattern alongside six other .txt files. All these files are apparently used in "in an obfuscated package which seems to be an #Android library from teddymobile." Now, TeddyMobile is a Chinese company that works with plenty of smartphone makers from China. The company seems to be able to recognize words and numbers in text messages. And OnePlus is apparently sending your phone's IMEI number to a TeddyMobile server, too. It looks like the TeddyMobile package might be able to grab all sorts of data from a phone. Even bank numbers are apparently recognized. OnePlus has yet to issue a statement on the matter. https://twitter.com/fs0c131y Other chinese phone manufacturers are know for similar activities.

KingRichard22

Yeah, just got it at that price, as O2 told me £516 on the phone or £499 in store + PAYG SIM.. Hope I like it..! (nerd)

KingRichard22

How did u make use of the dual SIM function..?

djBilly

Yeah, I'm an existing o2 customer, just coming to the end of a 24 month contract. I went through the exact steps you stated above. Just the luck of the draw I guess.

O2 Refresh Iphone 7 32GB Like New £403.99
-139°Expired
Found 20th Nov 2017Found 20th Nov 2017
Hi I recently got a iphone se 64gb through this and it came and had 12 months warranty with apple So i was looking for my friend and found this 19.99 upfront 16.00 monthly for 24… Read more
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davidgodfrey_

Not sure how to message you, if you do happen to have details of who to contact could really do with them, been trying to get an black mark removed for a few years with no joy

grayslick

I should add that if anyone reads this thread and needs help with a scenario like mine please message me as I can share O2 email addresses of the right people to sort it out!

grayslick

My account was closed correctly and I monitored it but O2 still raised a default and it took months to get it removed. It doesn't matter if you follow the process correctly sometimes O2 raise a default by mistake.

Savedotmoney

You have to put the 36 one in your basket and you'll see the split between airtime and device.

chamblacha

Same here. Can't see it for the price quoted.

Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
-103°Expired
Found 7th Nov 2017Found 7th Nov 2017
Apple iPhone SE 16GB Like New (Perfect) Pay As You Go on O2 Refresh - £177.99
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sherie.haines

What exactly does re fresh mean ?? I’ve just got one on a contract with 02 and they said it was a new phone ??? Can Anyone help please

ninnja

you might as well wait for Black Friday than jumping on this

nicksson

You need to top up so that's another £10 on top

eslick

that was £267 in the summer, they really have put the prices up or we got bigger bargains :)

u664541

Saw iphone 7 32Gb in silver almost perfect for £373 on there too

Apple iPhone 7 Plus Like New Jet Black 128GB O2 Refresh
-334°Expired
Found 24th Oct 2017Found 24th Oct 2017
Apple iPhone 7 Plus Like New in Jet Black 128GB O2. Grade A so mint condition. Got mine yesterday and warranty with Apple started when I activated it (I checked on the Apple websi… Read more
AndrewHepworth

Do you just buy online or do they offer this in O2 shops too?

rog.the.dodge

I was told by customer service you would not be charged line rental if you also returned the phone. I will see what I get in the way of the first bill. Phone is brilliant!

hearts22

I did it twice and never paid a month's charge after cancelling but just a couple of days pro-rata. I'm talking about cancelling in the first 14 days. The monthly charge doesn't get paid on day 1. I should have worded it like that.

hearts22

You haven't paid it yet though (that's what I was getting at) so once you cancel they will send a final bill pro-rata with the actual charge. That's how it was for me twice. Hope this helps.

MattWearmouth

I have received my bill already for £26... and when reading into it a bit more it says it may be pro rata’d : 1 month plus what ever you use until cancellation?

iPhone 7 plus Perfect (like new) 32gb O2 Refresh deal
-251°Expired
Found 16th Oct 2017Found 16th Oct 2017
Finally. If you choose 5GB with 19.99 initial and 46.00 monthly payment, 20.00 for handset and 26.00 for airtime. Cancel the airtime after you get the handset unlocked.
iGlad

Duly noted.

steviedee

If it sounds too good to be true, it is!! I’ve spent the last 2 months trying to resolve an issue over end balance on a refresh. . Quick summary is that from 100s of £s I’m supposed to owe 02 (I was told I’d cleared my balance when I cancelled) I was told everything was resolved and the account was closed for goo. 1 month later a debt collection agency wrote to me saying I owe £100 and I’m still trying to resolve everything. I’ve never owed anyone a penny in my life and this experience has been appalling. Just stay away. Trust me.

chenzz

this is 7 plus, not 7.

Savedotmoney

I am waiting for a £300 iP7 again, weren't they that low on O2 refresh before?

GeordieAffy2014

I think many know about this so called credit score hit. I say so called since many say they never got affected as they done it properly. So who knows. Eitherway yeah a tad expensive ... Heat for the effort since it doesn't matter now anyways ;)

iPhone 7 Plus Rose Gold 32GB Like New £452 at O2 Refresh
-142°Expired
Found 12th Oct 2017Found 12th Oct 2017
Not bad for a Plus model - cheaper than used handsets on eBay with the additional 12 month warranty (and unlocked too!). I've just ordered mine and it'll come tomorrow :) . It's … Read more
miffy121

I want to pay off the device plan half way through my 24months. When do i then cancel the airtime part?

19DembaBa19

It’s 256gb I meant typing error

chinds

lol Bought a phone that doesnt exist ey? good one.

hearts22

Post screenshot of the Amazon transaction.

hearts22

That's a good price. I got one in black but perfectly fine condition (grade C I think but just had a couple of light scratches at the back) for £408 back in June.

iPhone SE 64GB / o2 Refresh Deal @ £225.99 *PERFECT condition*
-73°Expired
Found 12th Oct 2017Found 12th Oct 2017
seems like lowest ever for PERFECT condition
JamesSmith

NEVER consider the 64Gb. Don't even look at it. It's THAT OLD. This is the only possible use for an iPhone 64Gb : Get the newer otherwise-identical 32Gb instead - it's from 2017.

JamesSmith

Yeah it came out last year. 2016. What sort of idiot uses a phone that's over 12 months old !!! It's absolutely useless...

mcormack

64gb model is old. 32 & 128 gb are current models. COLD!

Aj321

Seems like a good deal to me,so posted.This is more than 60£ cheaper than Refresh deal posted last which i see people voted hot .

Cheapasnowt

Classic newbie error. Posting an apple deal and hoping it wouldn't be freezing!

iPhone SE 64GB / o2 Refresh Deal @ £288 *LIKE NEW condition*
100°Expired
Found 6th Oct 2017Found 6th Oct 2017
It's back. How it works (thanks to aaqeel): Insert sim, activate your iPhone. Don't use any minutes/text/data. Ring 202, request for unlock code first. Once request goes through,… Read more
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DYEROO

I bought the SE in July on the refresh, I did not activate the sim, did not even put it in the phone - I called from my own phone and cancelled the air time no probs as I already paid off the phone. Why does everyone say you need to activate the sim?? This is the 2nd phone I bought on refresh, the 1st I activated the sim but cancelling that one was a nightmare - sent me a bill for the whole airtime contract in one go even though I was 1 day into contract - well within 14 days - o2 on that occasion made it an unpleasant experience!

eslick

yep agree normally add that but for some reason didn't, score returned to normal the following month and we did do 4 phones so could expect a hit anyway.

Felipe.Lopes

I never do this again. They messed with my credit score and I had to call them more than 10 times!

kamz58

Those 50 points can make or break a mortgage application.

StraightSix

appears to have vanished.. unfortunately

iPhone 7 32GB O2 Refresh - £326
1225°Expired
Found 13th Sep 2017Found 13th Sep 2017
Just noticed, O2 have their prices for Like new iPhones. The best deal I could find was for iPhone 7 32Gb Like new, Tariff £109 upfront and £35 plan for 5Gb. This brings the cost… Read more
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Anon

Good point. You wouldn’t return the SIM, it is just deactivated when cancelled. Activate the O2 Priority app with it before you cancel :D

mp1417

So I don't have to open the new just in case I need to return it...?

Anon

Why would you? Straightforward enough.

mp1417

Just ordered this deal but for £350 total. My questions was that can I use my son's 02 SIM card to unlock instead of opening the one that comes with the phone?

kwl147

02 never dealt with my complaint. Went to communication ombudsman, submitted a complaint to force a resolution/response from 02. Got a phone, apologies, wiped off bills/charges and credited me with an extra £50 on top if I agreed to close the case with the communication ombudsman. I was happy to take the deal and walk away, even if now I need to look at the scraps and take into consideration any corrections that need to be made on my credit report.

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