Got a private parking fine from parkingeye how to fight it?

38
Posted 19th Mar 2018
Hi

So got my first ticket fine after being careful driver for over 3 years now in fact it wasn't me, it was my OH who went to shop using my car and overstayed for around 21mins,

parking eye sent me a letter with pics of the car entering and leaving the shopping centres open air car park.

they obtained my address and name from DVLA and asked me to pay 60 quid in 14 days or pay 100 quid in 28 days.

I think it's very unfair to charge 60 quid for a 21mins overstay.

I have never been in the situation before please help.

thanks
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deleted242925
First letter = amount plus a discount if your daft enough to pay

Second letter = discount

Third letter = discount in between original and second letter (will mention trying to show the court they were being kind to you)

fourth letter = debt collection agency (owned by carpark) wanting full amount

fifth letter = debt collection agency offering discount tells lies about how CCJ will screw your credit - this is a lie, you never OWED money to begin with which is the only thing credators care about

sixth letter = as with parking company a mixed discount offer

seventh letter = different debt collection agency (still owned by parking company)

eight letter = same offer as second and threats of doorstep visits

ninth letter = same as letter three and six


THERE IS NO LETTER TEN because you weren't stupid enough to respond and they know your not biting, they have wasted X amount of money already on letters that could have landed on an empty doormat.


IGNORE ALL THE THREATS OF COURT ACTION, IT'S A BLUFF! You hear about them in the paper but it's always muppets who have about 500 tickets so it's worth the court case.

IF YOU BORROW MONEY AND DON'T PAY IT BACK THEN THAT GOES ON YOUR CREDIT RATING, RIGHTLY SO BUT THESE ARE JUST GUFF!

Your welcome!
38 Comments
It is unfair however for me personally i’d just pay the £60 and learn from it. Parkingeye will end up trying to gain a CCJ against you. Obvs there is ways to fight it but its alot of time and effort writing letters back and forth, as much as it kills me to say id just pay these parasites. 😡😡
Edited by: "SteMoss" 19th Mar 2018
If you're prepared to gamble you could ignore it, however they take a very small percentage to court. I've had several and ignored them all. They generally only take a few to court to make an example of and use as intimidation tactics to get you to pay. They're not fines btw, they're speculative invoices. I could write you a speculative invoice for this message but it wouldn't have any legality. You could appeal but if they refuse which they usually do then they will know they've got you and would be more likely to pester you in the future. You could go to the shop and ask the manager to cancel it as good will. That's usually the most successful way.
Don't admit anything. These parking companies can only chase the driver, not the registered keeper. You are not legally obliged to name the driver. It is then up to them to prove that YOU were the driver, which obviously they cannot do.
Also, it is worth getting in touch with the shop that the car park serves. Usually a letter from them is enough to get it binned.
Just bear in mind that if you decide to fight it, it could be a lengthy process.
I was in exactly the same situation, my other half was the driver at the time. It happened in 2016, and has within the last few weeks been dropped, just a couple of weeks before it was due to go to court.
I'm no expert, and can only go on personal experience, but if you need any more advice just ask.
Another bit of advice would be to search other forums, there is plenty of advice, template letters, and pretty much everything else you need.
A parking charge (its not a fine) should be a reasonable amount to justify the time over stayed.

As you have pointed out. £60 for a 21 minute overstay is NOT reasonable.
Contest the amount being requested.
I got a fine from parking eye about a year ago. I appealed to them stating that I was legitimately using the shops on site and attached copies of my receipts. I also stated that I was a regular visitor to the shops on site and that for the number of shops the time period allowed wasn't long enough. I politely asked them to drop the charge and they did. From what I remember the 14 day time period was stopped whilst my appeal was considered.
Firstly it is not a fine, it's a charge for over staying your welcome. If you have receipts for any of the shops that the carpark services then use the appeal and you will more than likely get it cancelled. If no receipt then prepare for a lot of googling, reading and writing over a long period that is very mundane and even then you may not get it cancelled. There is also a probability with parking eye you will get taken to court and even then if you lose and fully pay including any costs you won't get a ccj, you only get that if you don't pay. Parking eye have won and lost. I fought four parking tickets and won three the last one I started to fight it but in the end because of the time it was taking I told my daughter to pay up as this was her third, she wasn't learning. None of the tickets where mine by the way hence why I got fed up.
Also when appealing or going on forums about parking charges always use the words registered keeper, never admit who was driving or use me , my or I. The charge was sent to the keeper not the driver, so start with the registered keeper received a parking charge, or PCN in short and appeal using popla.
I parked the car went and did the shopping only to realise i had forgot my wallet. Left shopping at the check out and went home to get the money. Came back and parked the car again. Few days later i got a fine as i had returned to the car park within 3 hours. Spoke to the store manager who got the fine cancelled
It's NOT a fine
Have your OH get the receipts from the store(s) she visited during her stay.
As long as you can prove your using the facilities they'll normally drop it no questions asked.

You can also take it up with the store(s) manager who will have contact information and should be able to void it from there side.
.MUFC.1 h, 0 m ago

It's NOT a fine


But it isn't something to ignore either. Read an article it's not smart to ignore these based on what you hear on forums and social media.
They can take the claim further and into a high court ruling, what was a £60 billing could turn into a £1000+ billing if you ignore.

@op, I parked in a small loadinh bay next to a shop as all bays were taken and was hit with a £60 fine. 2 minutes in a shop cost me a fortune. Paid it off right away as it was better to learn from it and move on.
Edited by: "kos1c" 19th Mar 2018
kos1c:

They can take the claim further and into a high court ruling, what was a £60 billing could turn into a £1000+ billing if you ignore
.

Rubbish. Yes they CAN take a claim further, but not a high court ruling. It's handled at county court level, and usually IF a magistrate decides the defendant has to pay, it is usually less than what the parking company were after.
Most cases never get that far, because the parking companies rely on people being too afraid and paying up. But for the people prepared to take it all the way to court, parking companies have a very poor record of actually turning up to courts.
Edited by: "StoneColdJaneAusten" 19th Mar 2018
I went to Baby's R Us and spent a couple of hours choosing a pram, car seat and isofix base, had it all installed and fitted by their staff and left spending over £1000.

Two weeks later got a parking charge letter for spending 2 hours 15 minutes in their max 2 hour car park...

Very angry visit to Baby's R Us later, they called the parking company and got the charge cancelled.

I received a letter a week later telling me that the charge had been cancelled.

I would certainly attempt to talk to the retailer first as they will get this kind of complaint often.
The manager knew exactly what the problem was when i waved the letter under his nose!
Just to add to some of the sound advice above, ignore hasnt really been the best option for a while, but I'd say doubly so with Parkingeye. They are particularly litigious - over 1,000 court claims last year and on the way to beating it this year. Appeal directly (see MSE for advice), speak to the retailer/landowner, and be prepared to go to POPLA if the first two fail.
As no one else has mentioned it then the best resource for this is Pepipoo (http://www.pepipoo.com/).

It depends how much you value your time. The people on here will help but you have to be prepared to do the research and find the holes in the documents you have been sent.
Thanks all much appreciate your help
Avatar
deleted242925
First letter = amount plus a discount if your daft enough to pay

Second letter = discount

Third letter = discount in between original and second letter (will mention trying to show the court they were being kind to you)

fourth letter = debt collection agency (owned by carpark) wanting full amount

fifth letter = debt collection agency offering discount tells lies about how CCJ will screw your credit - this is a lie, you never OWED money to begin with which is the only thing credators care about

sixth letter = as with parking company a mixed discount offer

seventh letter = different debt collection agency (still owned by parking company)

eight letter = same offer as second and threats of doorstep visits

ninth letter = same as letter three and six


THERE IS NO LETTER TEN because you weren't stupid enough to respond and they know your not biting, they have wasted X amount of money already on letters that could have landed on an empty doormat.


IGNORE ALL THE THREATS OF COURT ACTION, IT'S A BLUFF! You hear about them in the paper but it's always muppets who have about 500 tickets so it's worth the court case.

IF YOU BORROW MONEY AND DON'T PAY IT BACK THEN THAT GOES ON YOUR CREDIT RATING, RIGHTLY SO BUT THESE ARE JUST GUFF!

Your welcome!
StoneColdJaneAusten19/03/2018 12:35

kos1c:They can take the claim further and into a high court ruling, what …kos1c:They can take the claim further and into a high court ruling, what was a £60 billing could turn into a £1000+ billing if you ignore. Rubbish. Yes they CAN take a claim further, but not a high court ruling. It's handled at county court level, and usually IF a magistrate decides the defendant has to pay, it is usually less than what the parking company were after.Most cases never get that far, because the parking companies rely on people being too afraid and paying up. But for the people prepared to take it all the way to court, parking companies have a very poor record of actually turning up to courts.


It’s not rubbish. If it goes through county court and it’s decided that the defendant has to pay the fine(I.e. owes money), they can then escalate to the high court to enforce the debt and you get slapped with loads more bailiff charges.
cmdr_elito19/03/2018 21:46

It’s not rubbish. If it goes through county court and it’s decided that the …It’s not rubbish. If it goes through county court and it’s decided that the defendant has to pay the fine(I.e. owes money), they can then escalate to the high court to enforce the debt and you get slapped with loads more bailiff charges.


If it goes to county court and the magistrate decides you have to pay, you have to pay. There is no need for escalation. The courts enforce the fine like any other fine for any other offence.
StoneColdJaneAusten22 h, 2 m ago

If it goes to county court and the magistrate decides you have to pay, you …If it goes to county court and the magistrate decides you have to pay, you have to pay. There is no need for escalation. The courts enforce the fine like any other fine for any other offence.


Except the high court has some extra powers which enable bailiffs to take more action to recover debts owed than county court.
Please help! I’ve been sent a parking charge by parking Eye. I appealed and was rejected.
I went to Premier Inn T5 on 2 occasions. Each time I went to Reception to ask about parking. Each time they took my car registration and told me there was no charge. I’ve got a parking charge for the second visit, but not the first. I’ve contacted Premier a Inn to ask them to help and they’ve refused! They’ve said their staff are trained and would never have told me that! I’m being called a liar, effectively! What can I do? This is making me ill
Samsav193 h, 8 m ago

Please help! I’ve been sent a parking charge by parking Eye. I appealed a …Please help! I’ve been sent a parking charge by parking Eye. I appealed and was rejected. I went to Premier Inn T5 on 2 occasions. Each time I went to Reception to ask about parking. Each time they took my car registration and told me there was no charge. I’ve got a parking charge for the second visit, but not the first. I’ve contacted Premier a Inn to ask them to help and they’ve refused! They’ve said their staff are trained and would never have told me that! I’m being called a liar, effectively! What can I do? This is making me ill


Hi Samsav
Sorry you are in this situation, hate parking eye they are scumbags I don't know why they are allowed to operate.

What I did was I let them go to court as it cost them 25 quid and luckily the shop accepted and asked them to cancel the penalty, which PE ignored so wrote my defence which PE did not challenge.

I'll say it's your call but if you want to take a risk let them go to court and than contest it. Court will ask you and PE to settle the dispute mutually now here you can offer them a fiver or something saying that's only reasonable. Hope you have any proof of purchase etc that would come handy on court.

PE uses scare tactics don't let them scare you.
i have received many letters from parking eye as the registered keeper of a vehicle , however, i was not driving the car at the time
i have ignored all the letters but now received the LETTER BEFORE COUNTY COURT CLAIM
the driver overstayed at Welcome Break by approx an hour
what should i do as i missed appealing to parking eye within first 28 days of notice and they claim you cant then go to POPLA to appeal
kirsty.whitbread01/08/2019 10:00

i have received many letters from parking eye as the registered keeper of …i have received many letters from parking eye as the registered keeper of a vehicle , however, i was not driving the car at the timei have ignored all the letters but now received the LETTER BEFORE COUNTY COURT CLAIM the driver overstayed at Welcome Break by approx an hourwhat should i do as i missed appealing to parking eye within first 28 days of notice and they claim you cant then go to POPLA to appeal


Get the person who was driving to cough up the fine
kirsty.whitbread01/08/2019 10:00

i have received many letters from parking eye as the registered keeper of …i have received many letters from parking eye as the registered keeper of a vehicle , however, i was not driving the car at the timei have ignored all the letters but now received the LETTER BEFORE COUNTY COURT CLAIM the driver overstayed at Welcome Break by approx an hourwhat should i do as i missed appealing to parking eye within first 28 days of notice and they claim you cant then go to POPLA to appeal


Hi Kirsty,

You can offer them to pay a fiver if not let them go to county court, they will have to pay 25 quid and after the first letter county court will ask you to resolve it between yourself and parking eye again.

This time you can offer them £25 andor if you are feeling brave write your defence and let it go further.

It's up to you, parking eye has no more power than an ordinary person, it's like me sending you a letter asking for money and if you won't pay going to court.

One thing you can do is to call the place where driver parked ask them to wave off these charges and if the driver has made some purchase even better.

I would personally fight however you should make your own decision.
chocci02/08/2019 06:00

Get the person who was driving to cough up the fine


That's not very helpful is it?
humadoon02/08/2019 10:24

That's not very helpful is it?


What? How isn't it helpful? Why shouldn't the fine be paid? The car over-stayed by 1 hour. Someone has to pay. If the registered keeper doesn't want to pay it then it only leaves one other person.
Edited by: "deeky" 2nd Aug
I got one, I challenged it but I knew they wouldn't drop it, first time ever I think I've just paid something without doing more than I did, but I just could not be bothered, all it did was make me so much wary of where I park now, they are taking over so many car parks and at least it raised my awareness.

Bunch of cowboys and I told them so, that probably didn't help my appeal but I wasn't very happy
deeky02/08/2019 10:47

What? How isn't it helpful? Why shouldn't the fine be paid? The car …What? How isn't it helpful? Why shouldn't the fine be paid? The car over-stayed by 1 hour. Someone has to pay. If the registered keeper doesn't want to pay it then it only leaves one other person.



exactly. Some people just cant accept personal responsibility and expect someone else to pay for them
chocci02/08/2019 12:40

exactly. Some people just cant accept personal responsibility and expect …exactly. Some people just cant accept personal responsibility and expect someone else to pay for them


I am sure there was a reason for the driver to stay over the allowed time, the charges PE makes people pay are extremely unreasonable how does it justify for them to charge £130 quid for 1 hour stay? If PE would have said ok it's a £5 hell even £10 we can justfy that but £130 is crazy ..
Edited by: "humadoon" 2nd Aug
Chuck it in the bin

Parking Eye are a bunch Pirates
kirsty.whitbread01/08/2019 10:00

i have received many letters from parking eye as the registered keeper of …i have received many letters from parking eye as the registered keeper of a vehicle , however, i was not driving the car at the timei have ignored all the letters but now received the LETTER BEFORE COUNTY COURT CLAIM the driver overstayed at Welcome Break by approx an hourwhat should i do as i missed appealing to parking eye within first 28 days of notice and they claim you cant then go to POPLA to appeal


Ignore em. They're bluffing


If they do send you to court you wasn't driving
You don't know who was driving, could be a wizard, what car? You don't recognize that car
Edited by: "Norseg" 2nd Aug
So I've just got the 'letter before county court claim' - the alleged 'offence' was 28th May, apparently I went 39 minutes over the limit at Morrison's and they want £85. This is the first i've heard about it as the letter went to an old address. Latest advice please?
Norseg02/08/2019 13:51

Chuck it in the binParking Eye are a bunch Pirates


Bad bad bad advice. Always appeal.
Charges on private land is not enforceable. Ignore. Me and my mates have done it millions of times at various supermarket car parks and nothing happened to us.
Edited by: "zworld" 20th Sep
I've just had a bailiffs letter threatening enforcement action. The fine was for three years ago, I pulled off a main road with an I'll friend into, unfortunately, a car park run by PE, 11 mins in all. My friend died a few months later and PE letters where the least of my concerns. Has come back to bite me to the tune of £185 from 'high court bailiffs. They even included a screen shot of Can't pay we'll take it away-vile TV, just to confirm the threat.
Sue_Tagg24/09/2019 04:47

I've just had a bailiffs letter threatening enforcement action. The fine …I've just had a bailiffs letter threatening enforcement action. The fine was for three years ago, I pulled off a main road with an I'll friend into, unfortunately, a car park run by PE, 11 mins in all. My friend died a few months later and PE letters where the least of my concerns. Has come back to bite me to the tune of £185 from 'high court bailiffs. They even included a screen shot of Can't pay we'll take it away-vile TV, just to confirm the threat.


Sorry to hear about your friend, it's not easy to deal with these horrible people don't know why our scum politicians allow this. Anyways

Did PE go to court? If yes did you represent yourself? Was the ruling in PEs favour?

If PE has not been to court thats a different case, you can make an appeal to them even now or ask them to take you to small claims court. Once they have lodged a case than you can offer them a tenner.

Please note this is just my opinion and that's how I managed to win my case, your circumstance can be different from mine.
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