Worst Company im the world. I bought a matress and it sank on my side and my weight is around 90kg. Thier customer service was abysmal and I couldn't get a replacement. They even asked me to use a matress topper to deal with the problem. They are based in Germany so good luck if u have any problems.
Hated the mattress, any discount is always off full price which is constantly discounted. Customer service is awful, wouldn't accept return, won't accept British trading standards as based in Germany. Left lots of feedback on review sites and social media, bullied by Emma customer reps to withdraw feedback, which I didn't. Eventually accepted return, but then company they sent to pick up kept saying I wasn't home, when I was or that I cancelled return which I didn't. Eventually gave up, which isn't like me. Then they write and said I couldn't have a refund as mattress was soiled, which it isn't as I still have it. Would never buy from them again, or indeed make any large purchase from outside the UK.
You seem to get more mattress for your money with Simba if looking for a kids mattress: https://simbasleep.com/products/simba-hybrid-bunk-bed-mattress Unfortunately there is no 'jump' or 'bounce' rating for these mattresses which of course is the most important thing.
Same here part of my order arrived with the security stickers broken on the boxes so obviously a return they sent back out (skeptical) .
Surely for a company to do promotions like this, they have massively overpriced their products just to do constant offers I usually find the product isn't great with these sort of companies - am I wrong ? (not bought from Emma)
How are you getting it for those prices? It says 12.99, 16.99 or 17.99 for me. Even with the 10% off it offers to sign up to their newsletter, I can't see how it's the price you listed. Also, the grey isn't available in king size.