Amazon driver opened front door?

Posted 18th Oct 2023 (Posted 12 h, 16 m ago)
So it was around 1pm on a Sunday, I'd not long got home from a long walk and sat down on the sofa. I don't usually lock my door as soon as I get home, and was expecting family over. I started to nod off when I heard the front door open, assuming it was family I thought nothing of it until I realised no one actually came in. Confused, I checked the Ring doorbell & noticed it was an Amazon delivery driver. He had knocked but obviously I didn't hear it, so he then proceeds to open my front door, put his head in and have a look around, then close the door & leave my parcel on the doorstep?

I did some looking up on this as I wasn't sure if this was a thing but after research I was left extremely baffled. Some forums I came across online (Reddit etc) a lot of people are replying "Well you should just lock your front door" - Surely leaving your front door open doesn't give anyone permission to enter your home or am I missing something? Some said maybe he could've thought it was a Porch, which is fair, but it's very clearly the front door to my house.

Has anyone else experienced this? Shall I bother complaining or just make sure I lock my door as soon as I get home?
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  1. Uridium's avatar
    Move on, learn from it and lock your front door.

    Not worth stressing yourself over.
    Libre11's avatar
    Author
    Fair
  2. Graham35's avatar
    If the driver had entered the house, in the eyes of the law ... its classed as breaking and entry, even though he did not break in, on a housing estate near my home, there was a couple of guys wondering around late at night trying doors, if unlocked they would creep in grab what ever they could, handbags, jackets laptops etc, they eventually got arrested and charged for breaking an entry and theft. Even though this was going on for months and it was well published on Facebook etc, people were still leaving their doors unlocked.
    Stay safe and lock your doors, whether you are at home, or going out.
    Pájaro's avatar
    Yeah, there's a pretty significant point of law that you and Facebook are missing here, which is intent. Entering someone's home with malicious intent will likely qualify as b&e, but opening a door to drop a parcel into someone's hallway is not. The guys who were wandering around your area trying doors and stealing stuff... do you really not see that their situation isn't comparable to that of this delivery man's?
  3. M4tt31's avatar
    We've had this once with Ubereats, unluckily for the driver my wife got to him before the dogs and she didn't hold back.
  4. Moss.b's avatar
    You should make a complaint to yourself.
    Libre11's avatar
    Author
    Really?
  5. jco83's avatar
    Wow. Comments insinuating it is the fault of the occupant for not locking the door are a joke. You people think it's ok to try to open someones front doors ? obviously not possible to know whether a door is unlocked or locked without trying it. You think that's ok ? SMH. Beggars belief
    Libre11's avatar
    Author
    It’s genuinely blown my mind I know everyone is brought up differently, I wouldn’t in a million years think of just opening someone’s house without them knowing
  6. Joanne_Chambers's avatar
    Maybe if you answered the front door when somebody rings the bell,that might help in the future.
    Libre11's avatar
    Author
    Cheers Joanne..
  7. sm9690's avatar
    just make sure I lock my door as soon as I get home?

    This, definitely this.
  8. MicroManaged's avatar
    I had this with Royal Mail a few months back. I didn't get to the door quick enough and he opened it and put parcels there.

    I live in Cornwall and only lived here for 2yrs. Talking to neighbours etc this is a done thing down here! If you did it where I used to live, Delivery drivers would have short lives!
  9. andyanddiane's avatar
    What’s the problem? The driver was helping you ! I would prefer this to them taking the parcel away again
    Libre11's avatar
    Author
    I left instructions for them to leave it in the Garden which 99% of the drivers in the past have when I'm not home, so I was just a bit taken back by it. (edited)
  10. wayners's avatar
    We sat eating our tea and a foreign lady walked in our house and through the hallway to where we were all sitting.
    We all looked surprised as she asked a question. No Idea what she said, she then walked off apparently looking for a bedroom.
    Turned out she was a career for nextdoor.but was lost and got wrong house.
    Command of English was not good!
    But we sorted her out. She continued to call at our neighbours for weeks but always parked on our drive? Whatever...

    Re driver
    Probably looking for porch or maybe heard a voice say hello or open door. Who knows? probably seen that many houses and was on auto pilot. Just dump package and run after realising the mistake.
    Why complain? No harm done. Give the guy the benefit of doubt Vs going on his black list, never mind spoiling his day with complaint.
    Mention incident to him if you see him and laugh about it. (edited)
    Libre11's avatar
    Author
    The thing is this kind of thinking just opens the door (no pun intended) to thief’s posing as delivery drivers imo. It shouldn’t be normalised for someone to just open your front door uninvited. I’ll give him the benefit of the doubt & I ain’t bother complaining it just annoyed me a little bit to be honest. Like I said I’ve lived here 20 years & no one has ever done that before.. (edited)
  11. andynicol's avatar
    I think folks are missing the point that the driver opened your door but left the parcel on the doorstep, NOT inside...

    Why open the door then?

    I could totally understand if the parcel was left inside but it wasn't.....
    Nicebob's avatar
    I think they have to have a photo of the item next to an open door to prove it was left at an occupied address.
  12. KodaBear's avatar
    [deleted]
    Libre11's avatar
    Author
    Was there like any Amazon policies that give you permission to do this? Or was it not really spoken about? Not trying to sound sarcy or anything btw, the delivery drivers have always been great since I've been with Prime, 99% of the time always bang on time and never any issues - I was just a bit shocked someone opened my door
  13. madalin_bujor's avatar
    I leave my porch door open on purpose for them to leave packages in
    Libre11's avatar
    Author
    Yeah I would do that but I don't have one unfortunately - I leave delivery instructions on Amazon to leave in a safe space in the Garden
  14. yorkie12's avatar
    Just get over it , all the Posties do that here in rural North Wales. Better than leaving stuff on the door step to get wet and if the door is open you're obviously in anyway. If you don't like it lock the door even when you're at home.
    Libre11's avatar
    Author
  15. mutley1's avatar
    reminds me of the time we went on holiday for a week and forgot to close the front door when we got home, the door was ajar with lots of letters thrown in by the post man in the hallway, and yet no one bothered to close the door for us! someone even posted something through the letter box instead of just throwing it into the hallway like others.

    we were lucky as nothing was missing and it was clear that no one actually came into the house. i would not blame the driver for opening the door and putting the parcel inside. that would be better than him leaving the parcel outside, where it could be nicked. i always ask that parcels are left by the front door when i get an amazon delivery and nothing has even been stolen by the driver, so they seemed pretty honest. guess they don't want to lose their job over stealing parcels, some of which aren't worth much.
  16. Cloe's avatar
    The amount of delivery drivers doing this is unreal. Not just postal for us but also take out delivery drivers which aren't even for us, they're for next door.
    This constantly keeps happening to us and the neighbours two cats are desperately trying their best to get in our house, people assume they're ours cause they sit outside our door and scratch the life out the door.
    It's really annoying because they let the cats in then if we don't realise the cats are in they will do the toilet in here because they're trapped and scratch the hall carpet like crazy.
    The obvious solution is to keep the door locked but I don't understand how people seem to think it's ok to just open strangers front doors.
    It's mind boggling the world we live in now where entitlement has taken over good judgement. (edited)
  17. Mendoza's avatar
    this happened to me, my new front door, looks like a porch door, so people kept opening it, but they usually just shout ‘hello’ or just close the door, then knock
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