Had a crap week so far, decided to indulge in a mid-week pizza. Paid £20+ for pizza, sides, 1.25l drink at dominos and paid an extra £2.50 I think it was for delivery as I can't drive at the moment due to medical issues.
Pizza turns up. No drink. I ask the driver "do you have my bottle of coke?" and he says: "Oh . Sorry I'll go get it!"
30 minutes later, he comes back with a 500ml bottle. "I don't mean to be awkward," I said, "but I ordered a 1.25l bottle..." to which he replied: "Oh right mate you just said a bottle. Can't go back now, store is closing. Cya buddy!" and headed off back to his car and drove off at the speed of light.
I didn't want to be petty, but at the same time when you've paid almost £30 for food+delivery, at the very least it should be the right order?!
So I raised a paypal claim and paypal refunded me instantly. This is where I'm a bit paranoid. The email I got said: "case closed" - but when I go into paypal, the money is in my account, but it says case under review.
Is there any chance dominos will fight this claim? If they do, I've got my doorcam footage of the entire thing, so I'm not fussed. But it's a battle I can do without. I just wanted my 1.25l drink lol
Pizza turns up. No drink. I ask the driver "do you have my bottle of coke?" and he says: "Oh . Sorry I'll go get it!"
30 minutes later, he comes back with a 500ml bottle. "I don't mean to be awkward," I said, "but I ordered a 1.25l bottle..." to which he replied: "Oh right mate you just said a bottle. Can't go back now, store is closing. Cya buddy!" and headed off back to his car and drove off at the speed of light.
I didn't want to be petty, but at the same time when you've paid almost £30 for food+delivery, at the very least it should be the right order?!
So I raised a paypal claim and paypal refunded me instantly. This is where I'm a bit paranoid. The email I got said: "case closed" - but when I go into paypal, the money is in my account, but it says case under review.
Is there any chance dominos will fight this claim? If they do, I've got my doorcam footage of the entire thing, so I'm not fussed. But it's a battle I can do without. I just wanted my 1.25l drink lol
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sorted byIf PayPal have refunded the entire order then you have obtained the food for free which seems wrong. (edited)
people saying you deserve the full £30 refund, are just wrong, I do hope it is reversed, minus the £1 for the drink..
if it’s this easy to get a PayPal refund, I know how I’m paying for my next takeaway
Obviously it is up to the individual how far they want to take it and whether they consider it is worth the stress for them.
Just a note that a chargeback to Paypal via your bank would almost certainly result in you getting banned and also causes them sometimes to send you letters threatening legal action against you.