Posted 20th Jul 2022
Hello,
I'm hiring a car in Spain. Does anyone have experience with hire car insurance excess cover?
Thanks.
I'm hiring a car in Spain. Does anyone have experience with hire car insurance excess cover?
Thanks.
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sorted byA car hire excess insurance is you being insured about the hire car. It is none of the car hire place's business as you still pay the excess but you claim back, therefore is irrelevant them being involved or having an opinion or trying to suggest otherwise. I just tell the car hire place 'no thanks, I'm ok' when offered their own (very expensive comparatively) insurance product.
I also recommend when travelling abroad (and you have roaming which is not expected to cover extra for a bit of data above what you will use anyway) to bring a universal mounting phone cradle (I use one that attaches to fan vents), a cigarette lighter socket to USB adapter, and your relevant USB cable as never know when android auto or apple car play etc will be present and active in your hire car), and hiring a separate satnav is generally extortionate from the car hire places. (edited)
So, put the claim in, it's refused. Despite circling the damage on the receipt they'd put the reason down as excess cleaning fee which isn't covered, not being able to read Portuguese I hadn't realised. Took 2 months of back and forth to get it sorted as we had to get the original hire location to reissue a proper receipt and they were refusing, I'll never touch Goldcar again.
Also found they were helpful with any questions / queries before hand
insurance4carhire.com/
icarhireinsurance.com/ins…nce
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Can’t remember which one it is but should be on the insurance company website. (edited)
Probably just committed libel.