Hello I have sold an item on Shpock of High value around £300 mark. Funds have gone into my Shpock wallet which is telling me it will be released when tracking information shows delivered which is fair enough. I have contacted the buyer to let them know it will be posted on Monday and it has been 48 hours and no response from them.
Is there anything anybody could let me know about selling on Spock as I am new to this and it’s my first sale with all the usual scammers that are about?
Thank you so much in advance for any advise ?
Is there anything anybody could let me know about selling on Spock as I am new to this and it’s my first sale with all the usual scammers that are about?
Thank you so much in advance for any advise ?
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sorted bytbh, its just like ebay. Ive had no issues.
Its similar to paypal holding funds, its happened to me. I sold a few games on there, buyer paid i was informed that i had recieved the money in my wallett but couldnt transfer to bank account until buyer had confirmed item was recieved.
i sent items via tracked delivery, informed the buyer of tracking information. They confirmed items recieved and payment was released which i transfered to my bank.
If it was me and I’m a long time seeker on a lot of platforms , going off the above information I strongly suggest you do not go any further with the sale and refund them and take the bad review . (edited)
If you click help and then cancel deal it will automatically refund the buyer. You communication with the buyer will end when you do this so best to explain in the message box before and offer them to pay via PayPal which is safe & secure.
Bear in mind, if you do this then your account could be blocked perminantly as you have entered into a legal commitment to sell.
Thank you I really appreciate it how does the wallet work after I’ve sold an item shipped it out how long does it take for the money to be released ? I’ve tried having a one-to-one conversation over the telephone for Spock but I can’t find their number anywhere And it seems like the head office is based in Austria which is crazy
That’s fine thank you very much for your kind help I’m very familiar with PayPal payment on hold and if it’s like that I’m okay with it. Thank you
If your in doubt cancel. Whats the seller profile like? Are they new? Good feedback? Are you posting to an address or po box? Look at the address in google maps/streetview. Spend some time researching if you have any doubs. Im only going off my experience. Ive got over 200 positive feedback on mine.
Have you not been scammed on eBay a few times with phones?
It was bank charge backs etc
I prefer payment via PayPal or bank transfer. (edited)
No that was different, I never lost any money anyway