Got free upgrade but speeds still the same maybe abit the worse. Anyone else had this? What could be the bottleneck
Im using pihole --> asus ac68u router --> hub 4 in modem mode. All connected using Ethernet cable provided by previous broadband providers
Ps I'm still happy as i was getting 36mb before this so now its 15x times (though would have loved to get like 850mb+ with the upgrade)
Im using pihole --> asus ac68u router --> hub 4 in modem mode. All connected using Ethernet cable provided by previous broadband providers
Ps I'm still happy as i was getting 36mb before this so now its 15x times (though would have loved to get like 850mb+ with the upgrade)
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sorted byi took out sim only contract with o2. If you have both virgin media and o2, they will double your o2 data and virgin broadband. While the o2 is under my name, a family member is paying for it as it was for them. Once the sim arrived i just contacted o2 via their chat on their app and virgin media to double my data. I think it automatically does it but i could wait so got it done asap. O2 data doubled by next day upon contacting them and virgin media gets updated once you get your hub 4 router (unless you already have it then its straight away afaik)
o2.co.uk/virgin-media-o2
Note: an added bonus is that you can have two seperate o2 priority accounts, one for vm and one for o2. Since my phone can run two instances of same app its alot easier (edited)
I think I had to put something on the Virgin forums before they took action (they have to make a change their end).
Here are the Virgin forums (you have to register first)
community.virginmedia.com/
Use Samknows Realspeed web site to test the speed coming down to your router
Web site here
samknows.com/rea…ed/
I just ran it and got 1137 mbps (edited)
Unless you have devices with WiFi 6 no it's unlikely. Most devices will struggle to get past 500mbps on WiFi , you may have some luck with the very latest devices with the newest WiFi 5 chipsets if you use the 5ghz band or get a hub5 upgrade and get some WiFi 6 devices. (edited)
Them promising 'up to' 500MB/1GB means it's the theoretical maximum for your area, not your precise address. From the looks of things, you were already maxed out.
One thing you could try is the new Hub 5. Bit of teething issues at first but it's a lot faster for me now.
You said an ethernet connection is showing 930mb to 1.2gb that means your upgrade is complete. The speed guarantee is to the router not WiFi devices .
Unless you have a full WiFi 6 wlan network and devices with WiFi 6 you won't see speeds much over 500mbps ever.
I (think) its fibre to home and we only got the infrastructure installed around may this year so its the latest tech.
Going into the hub 4 setting it says max downstream throughput of 1250mb and upstream of 55mb.
My upload speed is 52mb but download is around 400. With hub 3 is was slightly more
Ps how long did it take for the new hub 5 to settle down? (edited)
me too, will be giving them 30 days notice on 18th Jan and seeing what they come up with, I contacted recently and the offers were rubbish.
My download speed improved at the same time I upgraded the hard drive to a SSD. Coincidence or whatever, not complaining
Yep because the computer can write the file to the drive quicker so can download quicker , but you need to consider copy, ram, what else is on the network using resources what else the router is having to deal with - some have CPU, ram etc but most home routers are just basic. (edited)
Was worth the wait though
btw ...Samknows speedtest doesn't work if virginhub is in modem mode (edited)
Seems like the issue might be the router but will need to further research and testing. Speeds via Ethernet are between 930mb to 1.2gb. I know wired speeds are always going to be better but not by more than 50 imo
Tests online (speedtest.net/fast.com). Not the most accurate but its to give rough estimate. (edited)
If the speeds online show 500mb or close to it before regrade and now then I would imagine they haven't actually upgraded you yet ..
Wifi speeds stayed the same (gone slightly worse actually) and i only checked wired speeds because on their end it was showing as activated and on the hub max theoretical throughput had increased but was not reflected on speed tests. It doesnt even reach their guaranteed minimum.
even if you're literally sitting next to it?
I want some speed upgrades now!
I got the new hub 5 and got it swapped over and connected again within 15 minutes (to be fair I never actually timed it, but I don't think my household would let me turn the internet off for any period longer than that!) (edited)
(Looks like you’re having trouble connecting to the Hub)
I connected here: speedtest.samknows.com/ and got the following:
I put the VM router back in router mode to test to see if the upgrade had taken place first. (edited)
I had an Asus 1200G+ router that served me well for about 3 years, until I upgraded to M350 (speed tests at over 380Mbit) from M100. It couldn't cope with the speed and run reliable QoS. When my PC was downloading flat out and someone was streaming, it would buffer with QoS off. With QoS on I was only getting about 86mbit on speed tests. Checking the router screen, the CPU was maxing out so it was clearly the router. I upgraded to an Asus RT-AX86u and not a single issue since, don't even hit 100% on one of the CPU cores now! It was a bit overkill for my current needs, but I bought it with the view of going to 1000mbit in future and didn't want to have to replace it again.
Stress your connection and have a look on the Asus page and check what your CPU and RAM are doing, there's a status tab on the router home screen. If you have QoS on, turn it off and see if your speeds improve. It's probably your router, but your router is much better than my old 1200G+. (edited)
Looks like the bottleneck isnt just the wifi but my asus router. Wired was giving similar speeds as wireless (350mbps vs 400ish wired) whereas vm hub is giving almost 1gbps speed wired and just over 500 wireless but under their guaranteed minimum.
Virgin will also give you some free WiFi pods if you contact them. This is Virgin media's branded Mesh kit.
My contract is pending cancellation?
Sign up under someone else's name if you're already with them. Alternatively you can ask to price match with online offer. The former is hassle free and M500 was on for £36 + £75 credit (works out £32/m. Got this myself and then ook out £8 o2 for family member to double the data to 1gb.
What bundle are you after?
Could ask your brother to ring them up and say you want same package at different property too
That sadly won’t work, tried it
Aother possibility is sign up online to get £50 credit and then use referal code (your brother can refer you) and get further £50 each. Works out £26.44 for you and your brother get free £50. All of this will be added to your virgin media account.
When i signed up i couldn't find an option to add the code so i rang them to add it manually. They said they will credit me £50 after 45 days, got another 15 or so days left afaik (edited)
I also managed to renegotiate my bill - it went from £36 to £62 and now it's down to £22 (plus £15 for the mobile)
Whyis my pc device speed always higher than the speed to my router? I'm on virgin gigabit.