Selling through Sphock....HELP!

21
Posted 1st Oct
Hi, I have sold something on Sphock, but need to post the item. My buyer has paid through a 'wallet'. The funds are held by the 'wallet' through Sphock, until the buyer receives my item, and then the money is released.....Has anyone sold using this before? I'm a bit dubious as never used this before - obviously I won't receive the money until the buyer gives it the go ahead?
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Shpock = Cash on Collection only, no ifs no buts!
Never used wallet and reject Paypal. Only cash
21 Comments
Check the buyer
Have they got any ratings ?
How old is there account etc
What wallet are you talking about? Shpock only accept PayPal payments through their system, is any transaction showing there?
I would been very careful posting items on shpock.

I posted an item that was a large letter on Shpock so no tracking number and buyer said it never arrived, was very suspicious as they were impatient and something just didn’t sit right with the communication.

I didn’t believe them and asked them open a PayPal case and waited until Royal Mail refunded me before I refunded them.

I didn’t use the shpock payment system though so can’t help with that. But make sure you have a tracking number for anything you do send
Shpock = Cash on Collection only, no ifs no buts!
Never used wallet and reject Paypal. Only cash
I was going to suggest this idea here when they had the fs/ft section. The money goes to someone trusted and once the item is delivered. The money gets handed over but they got rid of it.
Do not do this. Cash on collection only
I only ever sell locally and cash on Shpock.
I have to post it, as we live to far away for collection. The thing is, I am reliant on the other person saying that they received the item before my money is released....
What's the value of the item?
Will it be covered by insurance?

Send it by the appropriate courier with proof of delivery.
As above though it's the same as Gumtree,cash on collection personally.
It's now a waiting game for the inevitable post: "I sent an item but now the buyer is claiming it never arrived!"

I absolutely pray this isn't the case for you hartlyhare but it's such a well-documented scam these days on the various 'trading' platforms. Does this "wallet" offer you any kind of protection against such instances? If you are seriously considering going ahead (and if the transaction value is worth it) then DO consider insuring your package as then you can claim for loss against the post/courier service. Also. send using a tracked/signed for service at the very least.

Take photo/video of you packing the item, paying attention to the label. Weigh the item too and show the weight. When posting, get "proof" including weight etc. Do all you can to protect and bolster any case you might need to build if it all goes wrong.

Of course, the cost of all this can sometimes outweigh any potential profit made on selling an item which Is why many don't bother and "risk" it. Don't be a victim. So, choices:

A) Take a chance that everything will be ok. Send and cross your fingers! (*** Not recommended ***)

B) Ask them to use a different payment method - i.e. bank transfer to your nominated a/c. If they refuse this, then they are not serious about wanting your item and possibly looking to scam. Do not accept Paypal as this is also too easy for them to reclaim - or use a hacked a/c.

C) Cancel the transaction. They'll get their money back. Then, even if it takes longer, sell only locally and for cash-in-hand.

Just read some of the stories of woe on this very forum to see why you need your wits about you today. Too many people now have found 'courier' scamming to be far too easy and think it's a 'victim-less' crime if the seller manages to claim against the courier. I guess they sleep better at night? Be a lump in their mattress eh?

Kind regards, Phsy.
Thanks for all your advice. I've checked buyers feedback, and they have none. I have requested a bacs payment or PayPal, and will wait to hear. I am not comfortable sending this item out without receiving payment first, and you guys have all confirmed that you are thinking the same. Thanks for all your advice
hartlyhare01/10/2019 11:07

Thanks for all your advice. I've checked buyers feedback, and they have …Thanks for all your advice. I've checked buyers feedback, and they have none. I have requested a bacs payment or PayPal, and will wait to hear. I am not comfortable sending this item out without receiving payment first, and you guys have all confirmed that you are thinking the same. Thanks for all your advice


Don’t accept PayPal either. They can still lie and do a chargeback.
Unless it’s an obscure item. Just realist and state no postage will be entertained. Even if you have to accept less for a local buyer, it’s more than being ripped off.
hartlyhare01/10/2019 11:07

Thanks for all your advice. I've checked buyers feedback, and they have …Thanks for all your advice. I've checked buyers feedback, and they have none. I have requested a bacs payment or PayPal, and will wait to hear. I am not comfortable sending this item out without receiving payment first, and you guys have all confirmed that you are thinking the same. Thanks for all your advice



Glad to hear you are being cautious but do remember: Paypal is also not totally safe for transactions 'outside' eBay. Paypal payments can also be reversed in certain instances (yes, even 'friends and family') - especially if it is an account they have hacked. Bank transfer is really the safest option for YOU.

If they get 'shirty' just remember you are under no obligation to deal with them at this point. Explain to them politely that you are uncomfortable with the transaction. If they don't like it, then tough. You have all the control.

Incidentally, roughly how much money are we talking about? Not that it matters as £10 to some could be like £1000 to someone else. No-one seriously wishes to get conned, regardless of value eh?

Regards, Phsy.
MR112301/10/2019 09:12

I was going to suggest this idea here when they had the fs/ft section. The …I was going to suggest this idea here when they had the fs/ft section. The money goes to someone trusted and once the item is delivered. The money gets handed over but they got rid of it.


What about Lokal

38583873-Zo6sv.jpg
hartlyhare01/10/2019 09:57

I have to post it, as we live to far away for collection. The thing is, I …I have to post it, as we live to far away for collection. The thing is, I am reliant on the other person saying that they received the item before my money is released....


Send it tracked and make sure it is insured for enough.
Phsycronix01/10/2019 10:36

It's now a waiting game for the inevitable post: "I sent an item but now …It's now a waiting game for the inevitable post: "I sent an item but now the buyer is claiming it never arrived!"I absolutely pray this isn't the case for you hartlyhare but it's such a well-documented scam these days on the various 'trading' platforms. Does this "wallet" offer you any kind of protection against such instances? If you are seriously considering going ahead (and if the transaction value is worth it) then DO consider insuring your package as then you can claim for loss against the post/courier service. Also. send using a tracked/signed for service at the very least.Take photo/video of you packing the item, paying attention to the label. Weigh the item too and show the weight. When posting, get "proof" including weight etc. Do all you can to protect and bolster any case you might need to build if it all goes wrong.Of course, the cost of all this can sometimes outweigh any potential profit made on selling an item which Is why many don't bother and "risk" it. Don't be a victim. So, choices:A) Take a chance that everything will be ok. Send and cross your fingers! (*** Not recommended ***)B) Ask them to use a different payment method - i.e. bank transfer to your nominated a/c. If they refuse this, then they are not serious about wanting your item and possibly looking to scam. Do not accept Paypal as this is also too easy for them to reclaim - or use a hacked a/c.C) Cancel the transaction. They'll get their money back. Then, even if it takes longer, sell only locally and for cash-in-hand.Just read some of the stories of woe on this very forum to see why you need your wits about you today. Too many people now have found 'courier' scamming to be far too easy and think it's a 'victim-less' crime if the seller manages to claim against the courier. I guess they sleep better at night? Be a lump in their mattress eh? Kind regards, Phsy.


All this is pointless unless you are going to do a one take video from packing the item to handing it over to the post office whilst keeping the parcel in shot at all times as it could be switched at any point.
38584583-TQFgL.jpg
MR112301/10/2019 09:12

I was going to suggest this idea here when they had the fs/ft section. The …I was going to suggest this idea here when they had the fs/ft section. The money goes to someone trusted and once the item is delivered. The money gets handed over but they got rid of it.


Can we name it after my favourite bird: escrow?
harlzter01/10/2019 13:22

All this is pointless unless you are going to do a one take video from …All this is pointless unless you are going to do a one take video from packing the item to handing it over to the post office whilst keeping the parcel in shot at all times as it could be switched at any point. [Image]



I think you've said this before and I totally understand but I think anything you can do to strengthen any case is a worthwhile one. I don't think situations such as this would ever get to a case in court where a lawyer would ask for your evidence to be disregarded as "pointless" but hey, who knows?
hartlyhare01/10/2019 11:07

Thanks for all your advice. I've checked buyers feedback, and they have …Thanks for all your advice. I've checked buyers feedback, and they have none. I have requested a bacs payment or PayPal, and will wait to hear. I am not comfortable sending this item out without receiving payment first, and you guys have all confirmed that you are thinking the same. Thanks for all your advice



If you haven't posted the item yet, just cancel the sale and relist it locally. That's what Shpock and Gumtree are used for, local sales and cash on collection.
Edited by: "jaketheplumber" 1st Oct
hartlyhare01/10/2019 09:57

I have to post it, as we live to far away for collection. The thing is, I …I have to post it, as we live to far away for collection. The thing is, I am reliant on the other person saying that they received the item before my money is released....


You don’t, wait for a buyer close enough to collect. You will more than likely get scammed, collection and cash is the only way.
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