Palicomp Custom PC Feedback

I ordered a PC from Palicomp last November.

It was one of their "deals" that had been reviewed in two PC magazines. Ryzen CPU, 16GB memory, 1TB NVME SSD etc. Both reviews said it was an excellent PC for the money.

The PC was the AMD Cobra (RYZ10) on their web site. They are still quoting from the magazine review even though the internal components have slightly changed ("Legend" nVME rather than Samsung for example though it is now 2TB rather than the 1TB when I bought it). Price is the same.

PC here

palicomp.co.uk/amd…z10

There was an advert at the back of these "review" magazine for Palicomp with £10 off I think it was for any order.

I ordered a PC and made a few changes to the PC spec (upgraded to Windows Pro over Home, added a CD drive, different case)

After I had placed the order they came back and said the £10 off did not apply to that PC which annoyed me as their was no mention of that in their advert. But as it was only £10 and I wanted it before Xmas I went ahead.

I did get a few emails offering "add ons" for extra money (go to the top of the build list, pay for a "tidy up" of the cabling, a few other things). Bit annoying but they soon stopped when I told them I wanted no "extras".

After less than a week the PC arrived and it was exactly as I had ordered with my different spec.

Packaging was excellent, PC packed inside two large solid cardboard boxes. Inside the boxes was the box and paperwork for the motherboard and the paperwork for other components.

Tried to install Windows but it would not let me as I had to update the bios on the motherboard (cant remember why now). Updated BIOS and Windows went in OK.

PC still working fine with no problems.

Have not needed to got back to them with any problems so no idea what their support is like.

So I have no bad feedback about Palicomp except for not honouring the "10 off" offer in their advert which was no big deal to be honest. (edited)

They haven't claimed their website address on trustpilot & have 11% negative. Anyone can write what they want.

Even if you ignore the users posting for the first time it would still be good feedback.

You would expect the opposite because people are more likely to vent their anger when writing reviews.

It all looks good to me. You can just put "palicomp" in to the hukd search bar & look at discussions or try reddit. It is going to be the same result.

Can’t say I had an issue with palicomp when I bought my son a self built gaming pc for Xmas 2020….customer service were great…responding to all my questions quickly enough and timeframe they gave me for delivery for spot on just before Xmas…never had an issue with the pc or had to contact them since the purchase!

I got my PC from them a couple of years or so ago and also had no problem at all. They were well-priced and helpful.

My Palicomp experience was similarly positive. The component I wanted initially wasn't in stock (one of the Ryzen chips if I remember rightly) but they gave me a list of similarly priced options. Once I'd settled on a spec they did do the hard sell for their 'add ons' which was a little bit frustrating, but to be fair after about three different attempts they did actually present me with a package that (in my opinion) was fairly priced.

The PC arrived in three days exactly as expected, and has worked fine ever since.

Cheers for the replies.

I ordered on Sunday evening. Went through the package negotiations yesterday and after 3 offers also got one I was happy to go ahead with. It has shipped today for delivery tomorrow.