Selling on ebay, can I transfer warranty to seller?

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Found 22nd May 2017
****I posted this question this morning but I did not see it, so apologies if this is a duplicate.****

If I sell a product, let's say a computer or a mobile phone, and the product is still in warranty, can the warranty be transferred on to the buyer? If so, does it depend on the manufacturer? Is it a bad idea to give the original receipt to the seller?

Thanks.
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Merchant should indicate if the "warranty" is not transferable within the warranty terms and conditions. Warranties are generally in addition to statutory obligations to consumer.
It depends if you are happy to give over a receipt as a gift could sometimes be seen as no longer being under warranty as the person isn't the original purchaser... most companies will honour warranty with proof of purchase regardless of who bought it.
I'm in this situation at the moment so can reliably say that the warranty does not transfer to the purchaser. LG are refusing to repair my phone as it was purchased (new) from a private seller. Having contacted trading standards they say I can claim from the seller (not something I wish to do) but I would have to prove the fault has not been caused by my use (difficult).
LG would have accepted the proof of purchase from the original seller so if you are happy to give the receipt to your purchaser then this is the best plan.
japes

I'm in this situation at the moment so can reliably say that the warranty … I'm in this situation at the moment so can reliably say that the warranty does not transfer to the purchaser. LG are refusing to repair my phone as it was purchased (new) from a private seller...


Which handset & which original network supplied it? Thanks.
Some companies do offer extended warranties with generous terms that allow the warranty to be transferred, for example, graphics cards made by EVGA. Other companies are not as flexible and it is down to their discretion. If I was looking to buy an electronic item on eBay and the seller said that they could provide the original receipt (assuming it was not one that had their name/details on it) then this would count as a positive to me as I could use that and pretend to be the original buyer if a warranty situation came about.
I managed to get my Gigabyte GTX 970 repaired as I had the original invoice form SCAN.co.uk. I just took a picture of it not showing the name and they were fine accepting the RMA.
Anything bought off ebay even if brand new has a possibility of not being honoured. The manufacturer can refuse to honour the item if you have bought on ebay.
Isn't it all down to the T&C's of the warranty provider? Some will and some obviously won't.
AndyRoyd

Which handset & which original network supplied it? Thanks.



​G5 and Virgin Media contract upgrade (why?)
coxy82

Isn't it all down to the T&C's of the warranty provider? Some will and … Isn't it all down to the T&C's of the warranty provider? Some will and some obviously won't.



​Yes, they're under no legal obligation to honour the remaining warranty period. Which seems odd
If only we could have some clever people in government who could actually protect the consumer instead of protecting the interests of the large corporate companies by NOT doing what it should be.
AndyRoyd

Merchant should indicate if the "warranty" is not transferable within the … Merchant should indicate if the "warranty" is not transferable within the warranty terms and conditions. Warranties are generally in addition to statutory obligations to consumer.


Thanks! Does it mean if it's not expressly mentioned it's not transferable, then it IS tranferable or vice versa?
japes

I'm in this situation at the moment so can reliably say that the warranty … I'm in this situation at the moment so can reliably say that the warranty does not transfer to the purchaser. LG are refusing to repair my phone as it was purchased (new) from a private seller. Having contacted trading standards they say I can claim from the seller (not something I wish to do) but I would have to prove the fault has not been caused by my use (difficult).LG would have accepted the proof of purchase from the original seller so if you are happy to give the receipt to your purchaser then this is the best plan.


If you say LG would have accepted the original receipt, does it not mean the warranty is transferable.
gorgo2015

Thanks! Does it mean if it's not expressly mentioned it's not … Thanks! Does it mean if it's not expressly mentioned it's not transferable, then it IS tranferable or vice versa?


If t&c do not specifically state transferable or not, it means that you may be able to justify your preference of interpretation is appropriate, probably where that interpretation can be shown to be "reasonable."
gorgo2015

If you say LG would have accepted the original receipt, does it not mean … If you say LG would have accepted the original receipt, does it not mean the warranty is transferable.



​No.... the warranty does not transfer but if I had the original receipt they would not be able to prove I was not the original purchaser. They are under no legal obligation to honour any warranty to anyone other than the original owner.
AndyRoyd

If t&c do not specifically state transferable or not, it means that you … If t&c do not specifically state transferable or not, it means that you may be able to justify your preference of interpretation is appropriate, probably where that interpretation can be shown to be "reasonable."



​the warranty does not transfer just because the T&C's doesn't​ specifically say they don't transfer, it's already implied in law.
japes

the warranty does not transfer just because the T&C's doesn't … the warranty does not transfer just because the T&C's doesn't specifically say they don't transfer, it's already implied in law.


Which law is this?
Warranties transfer on cars. Not really sure that's relevant but if a car can have a warranty for it's duration, irrespective of how many owners it's had then there is no reason why an electrical item should not be any different. I think you may find that any extended warranties you take out with people like Currys and also manufacturers extended warranties may have different terms and conditions and the warranty is actually on the product and may not be just limited to the first user. I have an extended warranty on my tv, yes I know if it goes wrong I can use the Consumer Act, blah blah blah, but seeing as I got more than £300.00 knocked off the tv it seemed worth it to avoid any future hassle and quote the correct legal terms, which I can do.

Edited by: "Smartguy1" 22nd May 2017
Just check on my Currys extended warranty and it is transferrable.

Section F - Updating your details / Transferring the Plan
If you need to amend any of your details, such as your name or address please contact Knowhow Customer Services so that we can update our
records. To ensure you get the best service possible it is important the details of the owner of the Product remain up to date.
If you sell or give away your Product, you can transfer this Care Plan to the new owner, free of charge. To do so you must write to us with details
of the new owner’s name and address.
japes

the warranty does not transfer just because the T&C's doesn't … the warranty does not transfer just because the T&C's doesn't specifically say they don't transfer, it's already implied in law.


A triple negative followed by an ambiguity of "it's." Just: wow!
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