TFL Refund?

Posted 19th Sep 2023 (Posted 44 m ago)
I bought a ticket on Trainline from my local station to waterloo. When I got to the barriers I accidentally tapped my contactless instead of using my e ticket and have been charged again for the fare.
Seeing as it was my fault would TFL give still give me a refund having owned a ticket? And how would i go about contacting them for a refund? Can't seem to find a number
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  1. Russ2626's avatar
    Yes, you can get a refund for this. Most likely you will have been charged the maximum fare for an incomplete journey using the contactless card.

    tfl.gov.uk/far…ged (edited)
    Yazoo1990's avatar
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    Thanks
    Just waiting for them to call back now and see what they say
  2. bozo007's avatar
    If you actually completed the journey, then no refund is due. If you didn't, then a Google search gives this link tfl.gov.uk/far…nts
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