Pretty rubbish, even @Jaime isn't posting Wuntu deals now! ;)
Source: Facebook wuntu Android BETA community group "Hi everyone, I wanted to introduce myself and provide an update on the direction that Three is taking wuntu. There has been some ongoing discontent and we haven’t been great at addressing it. That changes today. My job at Three is Head of Product Development for Offers & Rewards. wuntu is my product and I was involved from the very first day in shaping the idea that ultimately became wuntu. My role involves coming up with the future direction for wuntu, and like any business, ensuring that wuntu is a commercially viable product. I wanted to take some time today to address a few outstanding complaints that the beta community has had with wuntu and explain why we have chosen to go in a direction that not everybody is on-board with. As members of our beta community, you have all helped to create wuntu, and your input and feedback is invaluable. However, there are a multitude of reasons why we can’t always implement your requests. These can be due to technical limitations or that quite simply, as a business, we would not see the appropriate return on our investment. We also have to be clear that as members of this community, you are in a privileged position to receive previews of upcoming functionality and at times, sensitive business information. Our community manager does a fantastic job of gathering this feedback and curating this community that we have built, but I need to stress that your involvement here is entirely at our discretion. We do not and will never accept abuse towards our team. Everybody who works on creating wuntu are real people who work hard to deliver what they believe will be good for our customers and good for Three. We will not continue to include individuals whose contributions are neither constructive nor well-intentioned. We do and will always welcome constructive, honest feedback – but if your continued participation in this community is simply to call our people, our products, or our services “shit”, “worthless” or simply “ (poo) (poo) (poo) ”, I can only encourage you to find another channel to express these views . With that out of the way, I wanted to address a few themes that we’ve detected over the last few months. "Where’s my cheap pizza? Where’s my free coffee?" To put it simply, we tried to make these freebies sustainable, but as a business, it hasn’t worked for us. Therefore, the decision was made to discontinue them. They will not be coming back and do not form a key part of our future strategy for wuntu. To go into a bit more detail, our research showed us that these types of offers were doing more harm than good. When we provided discount Domino’s pizza or free Costa coffee, we were paying those suppliers for their products. As the number of customers using wuntu grew, the cost to supply these offers also grew. To manage this cost, we were forced to implement caps on the volume of vouchers. This meant that proportionally, fewer and fewer people were able to take part in the offer. These offers were also subject to a significant amount of abuse by wuntu users. We would be sent photos of customers turning up to Domino’s shops with ten phones, with ten, free, PAYG SIMs in them, claiming ten free pizzas at a time. A Costa store once emailed us a scan of a receipt which showed a single user had redeemed 45 ‘free coffee’ gift cards on a single transaction to buy the store out of chocolate brownies. Another individual was identified to be re-selling our Cineworld codes (at a profit) on ebay – up to 500 codes every week that we ran the offer. Ultimately, these free offers were not delivering a positive experience for our customers, nor our partners. The majority of customers missed out on the freebie and our partners began to dread ‘wuntu days’ as the overhead of dealing with frequent abuse of the offers far outweighed any benefit from extra visits. Something had to change. "wuntu sucks, you never have anything near me!" The UK is a diverse and distributed country, as many people live in rural villages as live in Greater London. However, for a platform like wuntu, it is impossible for us to ensure that every user has something within a 2-5 mile radius. We try to focus our offers on physical locations in the 16 cities and metropolitan areas that have the highest concentration of Three customers. While this serves around 90% of our users very well, if you are in the 10% you may feel left out. This is unfortunate, but unavoidable and not something that we are looking to change. This is why we also publish offers and discounts for online stores, subscription services and more, to provide discounts to people who may not have a physical retail partner near them. We also plan to significantly expand our selection of these offers in the second part of this year. "Why can’t I use wuntu on my tablet or my older phone?" The vast majority of our customers on Three are mobile handset customers. While tablets make up a proportion of our business, it is a small one. We do not actively block users from using wuntu on tablets (for example, we make the app available to tablet users on the iOS App Store and on Google Play), but we also do not do any specific testing to ensure the experience is seamless. There are also other considerations that will affect how we serve tablet customers. We use SMS verification to validate whether or not a user is a Three customer. iPads do not support SMS, nor do WiFi tablets connected to a portable MiFi unit. These are not restrictions we are in control of, and it would require substantial re-work of our registration and authentication journeys to provide full support for tablets. This is simply not justified for the small volume of users which are affected. With regards to us dropping support for older versions of Android or iOS, we only ever do this if it is absolutely necessary. Examples of why might do this include wanting to take advantage of features on new operating systems that do not have an equivalent on older versions, and security standards. Specifically, for one user who wants us to support wuntu on their Android 4.4.1 device, that version of Android is no longer supported by Google and does not support modern security protocols. We made a decision to drop support of this outdated version of Android so that the majority of wuntu users could be offered a more secure experience. This is not just something we consider a moral obligation, but is also a legal one. "OK, so what are you doing about all of this?" The way we’re shaping wuntu has now shifted to providing users with a range of membership-style discounts that are truly unlimited. This does mean no more regular freebies, and it does mean that wuntu users will need to pay some money with our partners to enjoy the discounts. However, this model means that everybody can take advantage of them. There are no limits on how many coupons can be given out, and in many cases, there are no limits on how frequently a user can redeem them. The first partnership of this sort has just launched with Dine. Dine gives users access to over 5,000 restaurants, all with a significant discount on them. This instantly multiplied our number of participating wuntu locations by a factor of 5. Dine also focuses on smaller, independent, outlets which are more likely to be in smaller towns. This helps us provide more outlets for users who aren’t in the 16 focus geographies I mentioned earlier. Our research tells us that on average the saving with Dine per meal is around £14, and that saving can be enjoyed day after day after day (although most people only eat out 1-2 times per week). We’ve also covered the cost of the annual membership (worth £49.99) for every wuntu user. This means that rather than saving £2-3 on coffee every other week, customers could save nearly £30 per week, every week. This model is also financially sustainable for both us and our partners, and unable to be abused – you can’t get even more of a discount by having more phones or SIM cards. "What next?" Food & Drink is the first category we have launched this style of partnership in. We have been listening and as such we’re actively reviewing a number of partners that can provide similar schemes in categories like theatre, attractions and yes – even cinema. However, if you are longing for the days of free coffee and pizza, those days have gone and they’re not coming back. If these are the only reasons that you have used wuntu and been a member of this community, we genuinely appreciate your contributions to date but you may decide that this is no longer the app for you, and that’s OK. I’d be happy to answer any follow-up questions you have and provide a bit more background on the thinking behind these decisions but please appreciate that due to sensitivities around business information I may not be able to answer fully or answer at all. Thank you for your continued support."
I deleted that app ages ago. Got one are the days where all the good things were free like free Bella Italia up to £15, free dominoes, free costa, free Latinas, etc... now it's crap
I would believe it but they still had costa codes and dominos codes left even after people that did that, so can't see that being the reason, unless someone has a link to this facebook announcement.