Amazon order of SSD swapped with cheap jewellery

Return will likely be rejected as you haven't returned the item you haven't received.

The item you did receive in lieu of the item you didn't receive will be binned.

You will become embroiled in a drearily dull debate with chat bots, chat jockies and legislation-ignorant executive teams.

Amazon will ask you to provide a police report number relating to an unidentified theft.

You will decline to approach plod as it was not your property that became a victim of the unidentified supply chain issue,
but you will suggest that Amazon can approach plod to report Amazon's property going missing.

Amazon will struggle with the concept that the legal requirement of "passing of risk" for the originally-ordered item has not been satisfied and the risk still lies with Amazon.
(note the entirely coincidental appearance of the words "lies" and Amazon" in same sentence).

You will perform a chargeback via your payment card issuer.

Chargeback will be successful.

Amazon will throw toys out of pram whilst closing your Amazon account.

Rinse and repeat.

Oops, I forgot to update this. All sorted, refund back to my account. They seemed to drag their heels a bit so I had to wait the full time before following it up, but it was all done with copious apologies and appreciation of me being a Prime person.

how are Amazon, when it comes to them, delivering to the wrong address, and then sending me a picture of it being sent to the wrong address? and then telling me that it’s been delivered

What packaging was fine?

The amazon brown cardboard or the ssd box?

You need to call them or go on live chat. Don’t just start a return and send the jewellery back.