EBay seller query

Posted 15th Feb 2023

Hi I sold a item recently on eBay and it’s gone to a buyer with zero feedback but the account made in 2021 and i looked at the bidding and this person and another person who had 200+ feedback bid the same amount but it went to the guy with zero feedback.

Currently it’s been 6 hours and no payment or response from the buyer before shipping out.

My question is how much time should I give to the buyer to make the payment?

Is there anything I can do to protect myself if it goes wrong like the account of the person or such is compromised?

Plus I travel in a few days and worried if they make a payment but I won’t be able to ship until after my holiday. Then what do I do as they have a date it needs to be shipped by.

Thanks for reading and look forward to your responses

18 Comments

sorted by

AMaky
15th Feb
Ebay allows 4 days before you can cancel by selecting 'buyer has not paid'.
Until then you can send a payment reminder.
6 hours is not much time tbh.
bobdylan
16th Feb
Agreed
tardytortoise
15th Feb
Withdraw your item from sale; go on holiday; re-list when it is more convenient.
Momo25 Author
15th Feb
It’s sold but awaiting payment can I recall but would it cause implications
Attic45
15th Feb
Cancel the sale and relist later.
Hassan77
15th Feb
If it’s an expensive item and you don’t feel comfortable, then simply cancel. If they do pay then make sure to send it via signed for delivery so there’s proof. As for no payment I think it can automatically cancel the sale after 3 or 4 days if no payment is made. Alternatively I’m sure you can offer the item to the next highest bidder if the winner doesn’t decide to pay. (edited)
Momo25 Author
15th Feb
Above £250 but if I do cancel on this bidder how do I get in touch with the other who bid the same amount
Change_Me
15th Feb
Why not message them and ask?
MadeDixonsCry
15th Feb
Could both bidders belong to the same person but the zero account is used to push the seller to offer to the next highest bidder at a lower price as a bargaining tool?
Ak93
15th Feb
I think buyers have up to 5 days to send payment if I'm not mistaken, so why not wait a day or 2. But message them first. Then cancel the sale if you don't get a response. Always ensure you are fully insured with the postal company for the full cost of the item just incase and have tracking.
HellriderUKDeals69
16th Feb
Cancel the sale and relist when the next FVF promo goes live.
gill21
17th Feb
Make sure you're courier is reputable and not the likes of Evri