Posted 27th Sep 2023
Hi,
Our BT broadband comes to an end next month.
Currently paying £25 for 75mb and £25 for tv. Tv is going but I would like to keep the broadband with bt if possible.
However I have seen some crazy virgin retention deals, £18 for 125mb or £22 for 250mb. Unfortunately I’m not keen on virgin due to the install process, don’t want additional holes drilled, cables run etc.
Does anyone have any experience of getting similar prices from the BT retention department? Any tips to share?
Thanks!
Our BT broadband comes to an end next month.
Currently paying £25 for 75mb and £25 for tv. Tv is going but I would like to keep the broadband with bt if possible.
However I have seen some crazy virgin retention deals, £18 for 125mb or £22 for 250mb. Unfortunately I’m not keen on virgin due to the install process, don’t want additional holes drilled, cables run etc.
Does anyone have any experience of getting similar prices from the BT retention department? Any tips to share?
Thanks!
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9 Comments
sorted byThe good thing for you though is that BT use Openreach. So you can switch to other providers on the Openreach network with only about 20 minutes of downtime and keep using the same wires that are already going into your house.
Onestream use the Openreach infrastructure too, and are part of Vodafone business. They can do you 50Mbps speeds for £19.50 a month or up to 80Mb for £20.50 a month.
Vodafone themselves will do the same 80Mb package for £23 a month with a £50 voucher included. But you can get £3 a month discount if you have a mobile or SIM only contract from Vodafone.
Otherwise, your other options would be looking at other BT Group companies if BT Themselves don't offer you a deal you are happy with. Plusnet and EE are owned by BT, have the same router and the same customer service etc. They might have better deals. EE Especially if you have a mobile or SIM contract with them for example.
And finally, just on the small chance that you have someone eligible in your household, if you or someone you live with receives government benefits like Universal Credit then you can get 40Mb broadband for £12-15 per month, or 80Mb for £20 per month thanks to their social tariffs. Both BT and Vodafone offer good examples of this.
First for single hole on your wall is not big deal but the other networks (city fibre/ toob) they come and drill another whole to bring their network
If it was me I would go full fibre