Posted 27th Jan 2023
Hi all
Just thought this might be of interest. I've been with O2 for six months and the data speeds are so bad that WhatsApp messages don't send and Twitter won't refresh. Consistent data speeds of less than 1mbps and no upload speed whatsoever
So my SIM only deal is only £8 a month and because of volt that gets me 45gb of data, ul texts and mins. The service has been so bad they have refunded me £10 on 4 occasions. I put in a formal complaint via email and they have agreed that I can end my contract and they will send my PAC code with no penalty due to the service issues.
Thought this might help others as I see a lot of people on here with the same issues with O2 recently
Just thought this might be of interest. I've been with O2 for six months and the data speeds are so bad that WhatsApp messages don't send and Twitter won't refresh. Consistent data speeds of less than 1mbps and no upload speed whatsoever
So my SIM only deal is only £8 a month and because of volt that gets me 45gb of data, ul texts and mins. The service has been so bad they have refunded me £10 on 4 occasions. I put in a formal complaint via email and they have agreed that I can end my contract and they will send my PAC code with no penalty due to the service issues.
Thought this might help others as I see a lot of people on here with the same issues with O2 recently
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sorted byI’ve now raised a formal complaint after they initially offered £50 compensation which is pretty useless to me. I just want something that is actually fit for purpose. Hopefully I’ll get the same outcome as I really can’t wait to get off the O2 network.
Guessing it could be down to your area, or have you tried a different phone?