Nvidia shield pro 2019 rebooting

9
Posted 22nd Jan 2021
My shield pro keeps rebooting at random times sometimes it’s every minute or two other times 40 mins anyone else have this and is there a fix for it
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  1. Thepool's avatar
    Author
    Thanks everyone for your reply’s
    I have unplugged for 10 minutes then done a reset been running for about 6 hours now and no reboots fingers crossed
  2. Deedie's avatar
    Not experienced this. And mine is on all the time
  3. ch7leach's avatar
    I think this happened to me before. I had to pull the power plug for 5min and reboot and update. It worked
  4. Thepool's avatar
    Author
    ch7leach22/01/2021 20:52

    I think this happened to me before. I had to pull the power plug for 5min …I think this happened to me before. I had to pull the power plug for 5min and reboot and update. It worked


    Tried that.. Box is up to date plus new power supply still the same (edited)
  5. ch7leach's avatar
    Thepool22/01/2021 21:17

    Tried that.. Box is up to date plus new power supply still the same


    Do a reset on it?
  6. ch7leach's avatar
    Thepool22/01/2021 21:30

    Also done reset but still rebooting


    Try unplugging and put a ethernet cable in it but not connected the other end, plug the shield back in again and hopefully that does something. Seen it mentioned on other forums but not tried myself
  7. iEimis's avatar
    Is it still under warranty? If so, RMA it and get a new one,
  8. Prosamuraiman's avatar
    Don't know if this is even remotely possible but have you tried going back to a previous software version? Did you recently install something? (try removing it). The reason I suggest this is that every time I do an update something seriously always goes wrong and NVIDIA are useless at helping.
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