Posted 23rd Sep 2022
Hi,
I would appreciate some advice if possible. My new virgin ultimate volt package was installed yesterday but I still haven’t received the O2 sim that was sold as part of the bundle. I don’t need the sim and would sooner just pay £60 to virgin and not pay £25 to O2 for a SIM card that I don’t need. Should I contact virgin or O2 about this or just assume that I will only be charged for the services that I am getting from virgin as no SIM card has been received or used?
I would appreciate some advice if possible. My new virgin ultimate volt package was installed yesterday but I still haven’t received the O2 sim that was sold as part of the bundle. I don’t need the sim and would sooner just pay £60 to virgin and not pay £25 to O2 for a SIM card that I don’t need. Should I contact virgin or O2 about this or just assume that I will only be charged for the services that I am getting from virgin as no SIM card has been received or used?
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