Posted 12th Mar 2023
Hi guys, need some advice, bought the below laptop Jan 2019 so around 5 years old, probably paid around £500-600 back then, can't remember. Suddenly recently it wouldn't turn on. Took it to a repair shop and they said the below (included print screens). What would you advise I do? Should I just scrap it for the £80 and look for something on here, often good refurb deals, don't really need a gaming laptop, more for casual browsing and using word ect. Or do I request it back and you think I could repair it myself ordering parts and looking on YouTube? Or the hassle not worth it. I'm a little wary about repair shops as I know they can rip you off, but I don't know much about this stuff, so any advice appreciated. Many thanks!
ASUS Strix GL503 15.6 In i5 8GB 32GB SSD 1TB HDD
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sorted byGet a 2nd opinion.
You need to find a shop willing to attempt a component-level repair.
A sudden failure where there was no fluid ingress or blunt force damage is likely to be just a single isolated fault.
Either a cracked solder pad on a bga package, or a failed component on the main board.
Either way, tracking down the problem is what'll cost labor time; the component itself will be pennies.
If your machine refuses to turn on, it could be motherboard failure, but it could be a few other things - e.g. faulty power adapter, something not seated correctly inside the laptop. It might be worth a visit to another repair shop to see if they can problem solve it more successfully than the original one.
Ultimately though time has a cost, and it's a 4-5 year old laptop, which is a reasonably average lifespan for these things.
The first place is offering you data retrieval for £45 which is fair enough, you could probably do this yourself by buying an enclosure to stick the SSD from your old laptop into, but it wouldn't be cheaper by much when you factor in your time.
I think it's worth visiting another repair shop to see if they concur, but if they do, then £80 for a dud laptop isn't a bad offer, I'd take the cash and put it towards a new machine.
£80 scrap is disappointing, but it's a reality you'll have to face. Unless the data is on chips soldered to the motherboard I doubt you'll need to spend the £45 on data recovery. If it's a regular SATA interface you can simply remove the drive and fit it in an enclosure to have access to your data.
Most of those repair videos you see on YouTube are just blind luck, very few have any knowledge or understand how to reverse engineer the device to find the more elusive faults.
There's also the cost of the tools to perform troubleshooting and repair - if you don't already own them it's a bit of a cost, never mind the learning curve to use them.
Only you can decide if the machine is still fast enough for your needs, and if you want to pay for a repair or upgrade. As for data recovery, Unless your hdd/ssd failed before it stopped working. You won't need data recovery. Just access to the drive to copy data to another.
If you have the the knowledge, experience and tools to repair it yourself, why take it to a shop? I guess you don't, so don't risk it. You'll probably do more harm than good.
It's possible the shop is trying to rip you off (there are some cowboys out there), but I have no idea for sure. If your unsure, get it back and take it somewhere else. Even if you don't get it repaired get it back, it's yours, unless your willing to sell it for scrap. Check ebay to see if any are for sale and what they are listed for or what they have previously sold for to get a rough 2nd hand value. Or check what cex or others would give you.
You won't be fixing it yourself.... so, if it IS unrepairable you may be able to recover a few quid, you MAY be able to recover the data (or rather you would have someone else do it maybe - presuming there is anything you need back)
Or, you get it back and bin it.
It all hinges around your skill level or willingness to learn - treat it as an educational experience .
If all this sounds like a faff, take the £80 and have a drink
PS, I'd never NEVER offer to buy a broken laptop - red flag there.
They may want it for parts for another, or just to strip for spares or to sell the parts.