Strike action confirmed from Monday 20th March
An open letter from our Managing Director
I’m disappointed to say that our drivers have rejected our 14.3% pay offer and that means there will be a strike starting on Monday 20th March, with some late buses on Sunday 19th March affected. Sadly we don’t know how long the strike will last.
I am sorry for the disruption this is going to cause. Services will be very limited and, our advice is to avoid travel by National Express bus if possible, and check our website for live updates on which routes are running.
We are promising three things:
1. Our goal is to run as many buses as we can. We care deeply about our customers and will prioritise routes that serve hospitals and build up what we can above that. We know a lot of drivers didn’t vote to strike, don’t want to strike, and are planning to come to work as usual. We don’t yet know how many buses and routes this will mean we can run, and things will change at short notice.
2. We will provide regular updates on our website and social media about which services are operating and to what timetable. We commit to communicate openly and honestly about what is running, as things change.
3. We will of course refund the cost of your bus ticket if you can’t travel. There will be a form on our website first thing Monday morning.
We remain committed to resolving this as quickly as possible. Please know that serving our customers is uppermost in our minds.
David Bradford
Managing Director
Service update:
A limited service, primarily serving the region’s major hospitals, will operate from Monday. Please do not travel by National Express bus unless absolutely necessary. (National Express coaches are unaffected and running as normal.)
Services will begin to be affected from around 10.30pm tomorrow evening and customers should expect some disruption to buses which usually run late at night on a Sunday.
You can see the latest updates, timetables and how to apply for a refund on a ticket, on our West Midlands and Coventry websites.
Our customer services teams have no further details at this time.
Mind is blown(confused)
An open letter from our Managing Director
I’m disappointed to say that our drivers have rejected our 14.3% pay offer and that means there will be a strike starting on Monday 20th March, with some late buses on Sunday 19th March affected. Sadly we don’t know how long the strike will last.
I am sorry for the disruption this is going to cause. Services will be very limited and, our advice is to avoid travel by National Express bus if possible, and check our website for live updates on which routes are running.
We are promising three things:
1. Our goal is to run as many buses as we can. We care deeply about our customers and will prioritise routes that serve hospitals and build up what we can above that. We know a lot of drivers didn’t vote to strike, don’t want to strike, and are planning to come to work as usual. We don’t yet know how many buses and routes this will mean we can run, and things will change at short notice.
2. We will provide regular updates on our website and social media about which services are operating and to what timetable. We commit to communicate openly and honestly about what is running, as things change.
3. We will of course refund the cost of your bus ticket if you can’t travel. There will be a form on our website first thing Monday morning.
We remain committed to resolving this as quickly as possible. Please know that serving our customers is uppermost in our minds.
David Bradford
Managing Director
Service update:
A limited service, primarily serving the region’s major hospitals, will operate from Monday. Please do not travel by National Express bus unless absolutely necessary. (National Express coaches are unaffected and running as normal.)
Services will begin to be affected from around 10.30pm tomorrow evening and customers should expect some disruption to buses which usually run late at night on a Sunday.
You can see the latest updates, timetables and how to apply for a refund on a ticket, on our West Midlands and Coventry websites.
Our customer services teams have no further details at this time.
Mind is blown(confused)
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sorted byAlthough in reality we all need around 30% increase to keep up with inflation, everything's gone mad last few years (edited)
What we offer in return for your hard work and commitment: • Paid training at £10.90 per hour, rising to £11.80 once qualified, £12.90 after 2 years of service, £14.40 after 3 years of service • A National Express West Midlands bus pass for yourself and your partner • Fully paid CPC training • Free licence medicals without loss of pay • Life assurance • Paid annual leave • Free nationwide National Express coach travel for you and a nominated person, and 50% discount for friends and family* • A smart comfortable uniform • A Company pension • Exclusive benefits and savings from thousands of the UK's largest retailers and service providers • Free access to our award winning Health Bus; providing free and accessible health checks • Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing • An opportunity to take part in our Cycle to work scheme • A warm invite to join the National Express Sports and Social Club • An opportunity to become a Master Driver • Terms and conditions apply (edited)