Me too...tried password reset a couple of times also and still can't log in
PD101
Same here. Does appear that we broke it!
Anonymous User
Me too!
anthea
and me oO
deviouspaul
same here
huxley1
Same here
Anonymous User
Just logged in to the site. On a mobile device though
85NH
Ive just logged in no problems. Maybe its been sorted in the last half hour.
Hey.Jay
I thought it was me, - that i offended it.... phew Im glad its not only me having trouble logging in.
Polar1
I didn't even log out but when I went back to the site I was logged out and now can't get back on. Strangely my mother can log into her account using same laptop.
Anonymous User
I still can't log in- just getting the oops login failed message. I've cleared cookies, reset my password and used a different browser- was beginning to think they had banned me for some unknown reason!
Anonymous User
Its a shame they dont have the livechat facility that quidco have. Would make things so much easier
Does anyone know another way to get in touch with them instead of just support tickets? (edited)
Anonymous User
TopCashback @Top_CashBack 2m2 minutes ago We're aware some members are experiencing log in issues. We're investigating & hope to fix it soon! I'm sorry for any inconvenience. ^Matt
Anonymous User
Same here, just when I'm trying to do som Xmas ordering. I get properpy tired of these sites hiring cretins and imbeciles to do their coding.
bexmatty
Not working for me, desktop site or mobile app ... Sort it out TCB!
jude7219
Me too, glad its not just me!
frakker
This is completely amateurish. I've not been able to login for several hours now and I'm baffled as to why it would take so long to fix.
Anonymous User
TCB have posted an "official" message in facebook one hour ago but have done nothing in their own web page to advise the users. WHY?
bo84gle
Works for me
Anonymous User
Hi - I know this thread is over four years old now but I've just found it after Googling re why i can't log into TopCashBack! Is anyone else having problems now please?
HogarthHughes
I can't login in either and trying to contact them doesn't work either!
Addy258
I know this thread is old but I can’t login. Says wrong password and I’ve reset it and definitely put the right password
24 Comments
sorted byDoes anyone know another way to get in touch with them instead of just support tickets?
(edited)
We're aware some members are experiencing log in issues. We're investigating & hope to fix it soon! I'm sorry for any inconvenience. ^Matt