Anybody else having problems logging into Top Cash Back?

21
Found 16th Dec 2015
keeps coming up "Oops, login has failed. Please try again."

I have entered the correct infomation
Community Updates
21 Comments
Yes! I can't log in and tried several times!
Same here - site must be down.
Me too...tried password reset a couple of times also and still can't log in
Same here. Does appear that we broke it!
Me too!
and me oO
same here
Same here
Just logged in to the site. On a mobile device though
Ive just logged in no problems. Maybe its been sorted in the last half hour.
I thought it was me, - that i offended it.... phew Im glad its not only me having trouble logging in.
I didn't even log out but when I went back to the site I was logged out and now can't get back on. Strangely my mother can log into her account using same laptop.
I still can't log in- just getting the oops login failed message. I've cleared cookies, reset my password and used a different browser- was beginning to think they had banned me for some unknown reason!
Its a shame they dont have the livechat facility that quidco have. Would make things so much easier

Does anyone know another way to get in touch with them instead of just support tickets?
Edited by: "whatsoninscarborough" 16th Dec 2015
TopCashback ‏@Top_CashBack 2m2 minutes ago
We're aware some members are experiencing log in issues. We're investigating & hope to fix it soon! I'm sorry for any inconvenience. ^Matt
Same here, just when I'm trying to do som Xmas ordering. I get properpy tired of these sites hiring cretins and imbeciles to do their coding.
Not working for me, desktop site or mobile app ... Sort it out TCB!
Me too, glad its not just me!
This is completely amateurish. I've not been able to login for several hours now and I'm baffled as to why it would take so long to fix.
TCB have posted an "official" message in facebook one hour ago but have done nothing in their own web page to advise the users. WHY?
Works for me
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