My local post office when I send birthday card to Canada gives receipt for cash withdrawal they ask me to insert debit card into card reader and enter pin! when I ask why they give incorrect receipt they make up excuses eg system error but are reluctant to give correct receipt for postage transaction. Anyone else has this happen to you? Should I be worried and report it to post office head office?
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sorted byAny store, including the post office, has to pay the banks/card companies when you use your card to pay. However, post offices actually get paid by your bank to do a cash withdrawal. This is likely your post office trying to make extra money by doing it that way round.
Most post offices are actually independent businesses hence they are trying to cream more profit.
The first part of the receipt simply reports what you have bought and for how much.
The second part records how you are paying for it. In your case you have inserted your Barcleys DEBIT card and so you are in effect taking money directly from your Barclays account and giving to the Post Office for the postage charge of the birthday card. In effect there are 2 transactions. One to take money from your bank account and two to then give that money to the post office. Which is why there is a zero balance.
In one piece of paper you have both a receipt for your purchase and a statement from your bank of its transaction.
Nothing to worry about, nothing to report and nothing untoward going on.
I agree, it could be presented a little better, but there are no standards for this sort of thing.