Posted 28th Jun 2023
Hi,
recently purchased the Mercusys halo x80 3 pack. Im trying to set up the “main” router of this system. I have virgin media internet & have successfully put it into modem mode. Once following the instructions on the app it gets to the point where i create a network & then it fails to connect to internet? Any idea why this is? Pulling my hair out and cant find anything online tempted to just send back.
recently purchased the Mercusys halo x80 3 pack. Im trying to set up the “main” router of this system. I have virgin media internet & have successfully put it into modem mode. Once following the instructions on the app it gets to the point where i create a network & then it fails to connect to internet? Any idea why this is? Pulling my hair out and cant find anything online tempted to just send back.
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sorted byI’ll see if I can remember my login, so I can see what else you might be missing
There's a fairly detailed post by tudor in this thread that may be some help: community.virginmedia.com/t5/…rue
If that doesn't work, I suggest putting the virgin router back in router mode and setting the mercusys up as wireless access points, instead of routing mode. (edited)
A quick google suggests virgin require DHCP client protocol, this setting may be called "Connection Type" in the wan settings on your router, and need to be set to "dynamic IP".
(edited)