nintendoservicecentre.co.uk/rep…/11
Just a gentle reminder that your drift joy-cons could be repaired for free at Nintendo official repair center.
It's quite easy, you just need to submit an online application and send the drift joy-cons to their repair center.
Step1: Submit online repair application via the following link.
nintendoservicecentre.co.uk/rep…/11
You may need to provide some information, such as the date of purchase, serial number of console. And you will receive an email with postage instructions after submitting the online application.
Step2: Print the postage label and securely package the Joy-cons. Drop off the parcel at the post office.
Step3: Nintendo customer service would keep you updated with the repair process.
The following screenshot is one of the emails I received from Nintendo. It seems Nintendo replaced the Joy-con stick. I have received the returned parcel today, and now my joy-cons are working properly without the drift issue. Besides, the warranty of all Joy-cons have been extended for another 12 months.
Just a gentle reminder that your drift joy-cons could be repaired for free at Nintendo official repair center.
It's quite easy, you just need to submit an online application and send the drift joy-cons to their repair center.
Step1: Submit online repair application via the following link.
nintendoservicecentre.co.uk/rep…/11
You may need to provide some information, such as the date of purchase, serial number of console. And you will receive an email with postage instructions after submitting the online application.
Step2: Print the postage label and securely package the Joy-cons. Drop off the parcel at the post office.
Step3: Nintendo customer service would keep you updated with the repair process.
The following screenshot is one of the emails I received from Nintendo. It seems Nintendo replaced the Joy-con stick. I have received the returned parcel today, and now my joy-cons are working properly without the drift issue. Besides, the warranty of all Joy-cons have been extended for another 12 months.
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28 Comments
sorted byRubbish. Just got ours back yesterday. Didn’t provide receipt. Said it was a gift. Took about 10 days.
My daughter's joycon was fixed for free by Nintendo. Her Switch was out of warranty and they never asked for date or proof of purchase.
This guy always makes firm false statements.
my Joycon was fixed out of warranty, I didn’t provide a receipt. They had to have a couple of goes at it though
Mine were well out of warranty and they done mine
Unfortunately one is drifting again within a week of getting it fixed...
I think warranty does not matter. It should applly to all drift joy-cons. My switch was purchased on early 2018, now Nintendo repaired my drift joy-cons for free.
You can find more details in the following article.
ign.com/art…irs
0/2 could be better.
Both of mine were out of warranty. They sent me a quote to fix, I sent them a gobby reply, essentially got told between the lines Nintendo will never state they are repairing joycons out of warranty for free but they do
Hi, did you hear anything back from this? I messaged Nintendo customer support and was told without warranty or proof of purchase there would be a charge, but it seems like a lot of people are saying they did not have to pay for this even when there was no warranty or proof of purchase.
This isn't great. My Switch was a gift and obvs I have no proof of purchase but this is a design fault, not something I have caused myself so I feel I am being taken advantage of by Nintendo here.
I had a similar issue, sent back for free drift repair, but then they tried to say one of the joycon batteries had an issue... Basically I felt like they where making up the 2nd issue, so they could charge a fee.
Very unfair and unscrupulous, if my suspicions are correct.
Only way round it was to find my 12 month valid warranty.. If it was out of the 12 months, they would have charged me.
Nasty business. (edited)