Revolut rip off. Fees being charged for cancelling a free trial!

All free trials mean youve signed up for a minimum 12 months. The £18 is probably the cost equivalent of the three months youve used of premium. Been charged for it because youve not completed the full 12 months

Nope i also done this by mistake and couldn't cancel as it wasn't withing there cooling off period at the start they told me so didn't use it again after

It's in their free trial terms and conditions that if you cancel within 12 months, they'll charge you for 3 months if you either:
1) Request a physical card
2) Don't cancel within the 3 month trial

Did you do either of those? If you cancel after 3 months and 1 day, they'll still charge the 3 month "early termination" fee.

UPDATE: Contacted in-app customer support and they have agreed to waive any charges as long as I agreed to deactivate the metal card - which I've done. Pretty decent in the end despite the hoop jumping.

An old thread I know, but just wanted to weigh in here and say I've been threatened with a charge of £57.98 for downgrading my Metal subscription back to a standard plan, whilst still on my 3-month free trial. Bear in mind that the monthly charge is normally £12.99 - so this charge is equivalent to an almost 4½-month paid subscription.

What a con!

I'm contacting Revolut now to see what they say. To me, a free trial should be exactly that - "free". It seems the charge relates to the Metal card I've received, but (a) there's no way the charge for this is justifiable and (b) I feel that they need to be far more clear and upfront if and when requesting the card. It feels a very sneaky / underhand way of doing business.

I've done many free trials before and I've never come across one with dubious terms and conditions like this. If ever I've decided not to carry on with the trial, I've just cancelled before the trial ends without charge. That's fairly standard practice! (edited)