Well worth a look, this...
twnews.co.uk/uk-…eek
One company that had been affected was Premium dog bed company, Barka Parka.
Ten per cent of their packages sent via Hermes were lost during May and September last year - which was over £1,000 of orders.
In June, the business complained to Hermes after a £142 dog bed was never sent to the intended customer, but they said the order could not be found and that they could only claim £20 compensation.
Just weeks later, the dog bed was found on Ebay with the customers delivery note in one of the photographs on the site and it was later discovered the bed had been bought at an auction house.
twnews.co.uk/uk-…eek
One company that had been affected was Premium dog bed company, Barka Parka.
Ten per cent of their packages sent via Hermes were lost during May and September last year - which was over £1,000 of orders.
In June, the business complained to Hermes after a £142 dog bed was never sent to the intended customer, but they said the order could not be found and that they could only claim £20 compensation.
Just weeks later, the dog bed was found on Ebay with the customers delivery note in one of the photographs on the site and it was later discovered the bed had been bought at an auction house.
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27 Comments
sorted byPretty sure we shouldn’t be blaming the sender for getting their stuff stolen
It's like the "lost luggage" thing at airports etc. I know there's not much else they can do with them all but I watched a show where peoples lost or unclaimed baggage gets auctioned off. People buying unopened cases of other peoples property - it just seemed so 'wrong' to me. Like I say, I do realise that it's better that something is done with it rather than it be destroyed (or maybe that would be better?) but it felt so personal and uncomfortable to watch someone opening up someone else's property and rifling through it in the hope of striking gold with something worth a bob or two.
Most unlikely; of course; as it'll probably be someone's dirty holiday laundry but it still had connotations of a scavenger from the middle-ages pawing over the corpse of a dead soldier to see what they can pilfer! The usual "trader" types were buying 20 suitcases for; like; £60 and then totting up what they can sell the contents for. I can't imagine how I'd feel if I watched and recognised a case full of my stuff being picked over like a dead carcass by a vulture. Especially if you knew something was of a particular sentimental nature.
I used to frequent auctions quite regularly and often used to be struck with a heavy heart when I saw 'house clearance' lots that contain such personal things like wedding pictures, family photo's, items with dedications or messages etc. Things that were once more than likely someone's treasured memories. It really is quite sad to think someone's life culminated in a cardboard box of "miscellany" at a sale...
What a warped view
No dog bed in there, though.
DPD had two parcels go missing witin a week of each other last year (from Amazon), both bigger ticket items. The second was quietly delivered to me days later when I complained for the second time. The first - who knows where that went, but I got a reply to my first complaint email over a month later. Beyond hopeless. (edited)
Damn
Last* not this
Hermes tend to be local for me I.e. a hub agent drops it off sometimes night before due or night of due date.
For all their faults they are still better than the alternatives.
Stolen more like.
Probably the new "distancing" at play - but they should at least knock and then stand back...
Yeah, the few deliveries I've had before have all done that, rung the bell and waited by the gate. Only found the parcel cause I saw letters by the door. Normally the email states the name of my local courier when the parcel is out for delivery but it didn't this time, so perhaps it's not the usual guy at the moment?