Posted 12th Jun 2020
As above, I'm getting really bad WIFI drop outs when our BT baby monitor (6000) is turned on/used. Does anyone else have similar issues? I'm on Virgin broadband with a speed of 100mbs so i know it's not a speed capability issue.
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Anonymous User
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sorted byIn a word, no. I tried messing around with the 2.4 channels but ended up buying a mesh network and that solved the issue (edited)
Hi, thanks for replying. I'm not sure, it doesn't actually say anywhere on the product specification annoyingly
This👆🏻 my baby monitor had an option to just push the middle button and it would change the channels- had to remember to do it after a power cut!
Hello, thank you for your reply. My router settings show that the baby monitor is on the 2.4ghz frequency. I can't seem to be able to change the frequency of a specific device. Do you think i need to purchase a 3rd party router rather than use Virgin's own 3.0 hub?
have a play about with your Router wireless channel, set it to 1, 6 or 11 and test at each
Your standard Virgin router should be fine. Google this term for info on how to change the channel within that 2.4GHz spectrum: How to change wifi channel Virgin router
As channels 1,6 and 11 were quite busy, I chose to use channel 8.
Update:
"My router settings show that the baby monitor is on the 2.4ghz frequency"
I don't think your baby monitor uses the typical Wifi channels, but rather a frequency spectrum which coincides with Wifi range. If that's the case the Wifi scanner will not be able to pick the signal from your baby monitor. (edited)
Did you solve the issue by changing channels on 2.4 network?