Posted 17th Aug 2021
A warning. Currys_clearance are now not giving timelines for refunds on warranties.

They do not answer the phone on 01636 595850 and you cannot speak to them on 0344 561 0000 numbers as that department doen't recognise the order numbers from the clearance section (they'd have to start with Eby and Currys PC World clearance orders don't).

I've been waiting a month since my laptop was confirmed as returned (one of the last messages from their customer service I had), have been given no timeline for my refund (which was confirmed in late July as being ready for issuing) and have been told my only recourse is writing a letter of complaint.

The laptop was just over 6 months into an alleged 12 month warranty.

It's the very worst of customer service.

Ebay won't step in as it's past 6 months (I don't get the feeling they would in any case).

I've noticed feedback creeping in on ebay saying the same thing, so it's not isolated.

Be warned, it's not a good sign.
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