Hi,
Just wondering if someone on here has made a claim through sony for dual sense controller still under warranty.
If so, would appreciate if you could provide some guidance on the procedure.
I’ve Googled and can’t find any contact number for UK, and the website has very vague instructions.
Just wondering if someone on here has made a claim through sony for dual sense controller still under warranty.
If so, would appreciate if you could provide some guidance on the procedure.
I’ve Googled and can’t find any contact number for UK, and the website has very vague instructions.
Share with Messenger
9 Comments
sorted byYou sign in with your psn ID, iirc, then they send it back to you in a month. You can track the repair process online
You call them first
repairs.playstation.com/s/t…_GB (edited)
Would you suggest just choosing another option for problem with analog stick and book it through the website or wait to speak with someone over the phone.
I'm sure he said you send it off and takes about a month, then they send you a brand new one back but no box, just the pad
Heard him saying it’s something to do with “stick drift” so thought it might be covered under warranty as it’s not accidental damage and rather manufacturing issue.