1000+ Passport Office staff across UK to strike for five weeks - 3 April to 5 May

Posted 17th Mar 2023
Just been announced on BBC / Sky News that more than 1000 passport office staff are planning to go on strike for five weeks in a dispute over pay, which is likely to have a significant impact on the delivery of passports. More than 4,000 people are employed by the Passport Office across the UK, meaning around one in four workers will be walking out. Not great news if need a new passport or renewal in the coming weeks.

Members of the Public and Commercial Services (PCS) union working at passport offices in Durham, Glasgow, Liverpool, Newport, Peterborough and Southport will walk out from 3 April to 5 May. Those in Belfast will strike from 7 April to 5 May.

More info - BBC News


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How do I renew my passport?

You can renew your passport online, at a cost of £82.50 (payable by debit or credit card) or by post, at a cost of £93. For a child passport (under 16), the fee is £53.50 for an online application and £64 for a postal one. To apply online, you will need your existing passport and a digital photograph.

To apply by post, you will need to fill out a form which you can get from any post office which has a check and send service, or by calling the Passport Adviceline.


How long does it take to renew a passport?

The Passport Office says you should apply for a new passport 10 weeks before you are due to travel. If you can't wait that long, you can pay extra to get it sooner. There are two services available.

  • A one-week Fast Track service for renewing a passport, replacing a lost or stolen one or applying for a child passport. It costs £155 for an adult passport and £126 for a child passport. You will need to get an application form from a Post Office and book an appointment online.
  • An Online Premium service for renewing a passport, at a cost of £193.50. The earliest you can get an appointment (where you will receive your new passport) is two days after applying online.

If you need a passport urgently or for medical treatment or because a friend or family member is seriously ill or has died, the government advice is to call the Passport Adviceline .





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  1. tony.hailstone's avatar
    tony.hailstone
    That website is rubbish, so much waffling on. The answer is currently 18.5 days
  2. OfficerDOOFY's avatar
    OfficerDOOFY
    49783299-yPNeO.jpg
    Undertaking the scanning, validation, and storage of passport related customer documents. The role will provide on-going guidance and support to our third-party supplier and contribute to the upskilling and development of their document validation skills while processing referrals made to them from supplier document handlers.

    Working as a team to support and process the validation of documents in line with HMPO policy and procedures. Working at pace to meet the volume of referrals from the supplier, while maintaining a quality to support the effective examination of digital passport applications by HM Passport Office

    5 Weeks strike!?
    bob-mk2's avatar
    bob-mk2
    49784305-2VAam.jpg

    This position is located within a supplier site, undertaking the scanning, validation, and storage of passport related customer documents. The role will provide on-going guidance and support to our third-party supplier and contribute to the upskilling and development of their document validation skills while processing referrals made to them from supplier document handlers.

    Working as a team to support and process the validation of documents in line with HMPO policy and procedures. Working at pace to meet the volume of referrals from the supplier, while maintaining a quality to support the effective examination of digital passport applications by HM Passport Office.
    49784305-pxtbn.jpg (edited)
  3. themachman's avatar
    themachman
    I worked in The Passport office for a few years. The government have privatized a lot of it

    We would process and make the passports on site, now they are outsourced and not even made in the UK!

    Also, the wages were terrible, probably the lowest of all public sector workers and fully support their strike action. (edited)
    harrythefish's avatar
    harrythefish
    The core customer facing part isn't privatised. Yes the passport office buys in services. Some pay levels are mentioned above, it very much depends on where in the UK the job is. (edited)
  4. queenied's avatar
    queenied
    Why are people posting their passport turnaround times from before the strike started and, in some cases, before it was even announced?
    Helpful567's avatar
    Helpful567
    Because it is useful to know what the service was like immediately BEFORE the strike.

    To renew my daughter's passport, it took 13 days
    (the passport arrived on Friday, strike begins today - Monday)


    So this is a benchmark for the standard of service immediately before the strike



    However, with the 5 week strike, assume that new passport CHILD RENEWALS will be:

    5 weeks plus 13 days = approximately 7 weeks

    This information may be useful to someone planning their holidays this summer, who would otherwise panic that their passport may not be ready in time.
  5. Daniel789's avatar
    Daniel789
    They so poor and badly paid that they can afford to go without pay for over a month.
    goody's avatar
    goody
    Wages has tanked so much over the past 10 years it's no wonder workers are going on strike ..it's been 10years of a pay cut really..
    Good on them I hope the public do realize that not all public sector workers want to work for a pittance .
    Selfish public moaners because they feel inconveniened for some weeks ..bah humbug (edited)
  6. shawn.levy's avatar
    shawn.levy
    If a passport runs out in June can I still travel in may for a week to Spain ?

    I have a very important thing to do in Spain in the early part of May but my passport expires in June I never checked it until today......

    I thought it ran out in 2025 like a dummy I am.....


    Advice please.....
    Sc4mp0's avatar
    Sc4mp0
    Funnily enough once you start typing in Google "How many months left to" the first thing that comes up is traveling to Spain.

    You need 3 months left so you wouldn't be able to travel....I assume they'd turn you round and send you back but not sure on that.
  7. slybunda's avatar
    slybunda
    Law needs to change. Anyone striking give employer full power to sack on the spot with no redundancy or payouts. Give the job to people who actually want to work. (edited)
    Allsorts2121's avatar
    Allsorts2121
    Yes lets go back to putting kids up chimneys see how that works. Ensure workers have zero rights. I cant see any other way for workers to effect change. Joe public are not accepting it any longer and the only way to respond is by voting with our feet.

    I believe most individuals don't want to strike however inflation has impacted on everyone. Its now become more expensive to go to work due to local councils introducing parking fees in small villages and then they wonder why shops have closed , fuel prices have not stabilised and remain high and public transport costs are through the roof making it more expensive to work.
  8. Parappathepappa's avatar
    Parappathepappa
    [deleted]
    The.Fat.Cat's avatar
    The.Fat.Cat
    Empaphy for people that can afford to go on strike for 5 weeks? lol
  9. Dougal_McGuire's avatar
    Dougal_McGuire
    The unions are not your enemy. Do you enjoy paid leave? Do you enjoy sick pay? Do you enjoy safety regulations? Do you enjoy parental leave? Etc etc...
    NotAnonymous's avatar
    NotAnonymous
    Guaranteed paid leave only came in because of the EU Working Time Directive (although the government opted for 28 days instead of the mandated 20).
    Statutory sick pay was introduced by the union-busting Margaret Thatcher.
    Safety regulations is less clear because there are so many, dating right back to 1802 (before trade unions were legalised in 1824, although unions did still exist). Unions have had their say in the development of some of the laws, but they have been developed by political parties of all colours because of popularity at the polling booth. To say we wouldn't have them without unions is silly.
    Maternity Leave was patchy at best until 1993, when the government brought in legislation to bring the UK in line with EU directives. Paternity leave didn't exist at all until 2003. So we'd have that without unions.
    Etc etc...
  10. FleetFanatic's avatar
    FleetFanatic
    Why is it the first thing people look at is what alleged salary somebody is on?

    People live to their income. So when inflation is rampant, why shouldn’t they have a pay rise, just like anybody else?

    Problem with jealous ******s, want to drag people backwards instead of everybody moving forwards.
    1988dave's avatar
    1988dave
    No..because inflatiom comes down... I mean what your saying here is that whenever inflation goes up... Wages should? Good one
  11. AB15's avatar
    AB15
    5 weeks!!!!! Wow… good for them. 
    Molineux's avatar
    Molineux
    PCS are, very sensibly, targeting the areas of maximum hurt to the Government for minimum cost to the union. Based on past precedent expect strikes in revenue gathering (HMRC) while leaving spending departments (Health, Work and Pensions) in place.. Does wonders for the Government borrowing figures lol....

    If l was a betting person if this dispute isn't settled l'd expect serious strike action in Border Force over the summer too, particularly in areas where there are "juxtaposed controls" as many of those drafted in to cover can't be deployed there.... (edited)
  12. adamnsu's avatar
    adamnsu
    This department is a bunch of useless staff. I had paid for premium delivery and they sent my original passport after 4 months. Their customer service is a bunch of good for nothings
    paperdragon's avatar
    paperdragon
    Lol. My last replacement took 8 months, so your came faster... you must be in their VIP list
  13. Allsorts2121's avatar
    Allsorts2121
    Sent renewal off 13th March and new passport arrived tonight, was able to track it throughout without any issues and delighted with service. Hopefully others wont have any issues either.
    DelboyTrotter22's avatar
    DelboyTrotter22
    That’s good, sent my little ones last Monday for next day delivery but zero updates so far on it apart from they’ve received the documents.
  14. iRED7i's avatar
    iRED7i
    I renewed mine online last Wednesday (uploaded the photo online), old one sent back the same day and received the new one today so 9 days. Wasn't expecting that to be honest.
  15. Leeabr101's avatar
    Leeabr101
    Just applied to renew mine online. Took five days for new one to arrive.
  16. xxuk's avatar
    xxuk
    Any one know the Hemel Hempstead office on strike or not?
    My son's document received on 28th March, but no any further update info yet (edited)
    oranjuice's avatar
    oranjuice
    Not they aren't. Ive just checked my application history. It took 4 days from them receiving my documents to approving my renewal (24-28 March).
    Printed on 30th, received in post on 1st April.
    How old is your son? If it's a child renewal it will naturally take a bit longer. If it's a first passport then expect a few more weeks before you see any progress
  17. Shad_M's avatar
    Shad_M
    Just thought I'd add that I ordered two new passports for my kids and the entire process took 2 weeks. Hope it helps
  18. Abi_Rivers's avatar
    Abi_Rivers
    Child’s first passport applied 15th March, received passport Wednesday. Exactly 3 weeks. Corby office. They didn’t update docs received until a week after receiving them. Guess due to workload.
  19. creedjp's avatar
    creedjp
    Online renewal applied 4th April Approved 18th April.
  20. Qesharak's avatar
    Qesharak
    To cause as much inconvenience for the general public as possible. Soon the public’s patience will wear thin.
    dipsylalapo's avatar
    dipsylalapo
    And what will the public do? Not use the passport service?

    Realistically, these folk are trying to make the biggest impact possible and the way to do that is by striking.
  21. powerbrick's avatar
    powerbrick
    Well done in them taking a stand.
    Abdul_Meshwari's avatar
    Abdul_Meshwari
    Absolutely. complaining about the costs of lockdowns that they spent 1 1/2 years screaming for. clap.. clap.. clap..
  22. sm9690's avatar
    sm9690
    How can they afford to go on strike for five weeks
    1988dave's avatar
    1988dave
    Exactly... They are asking for a pay rise... While losing more than its worth... I dunno if its just being dumb or what.. But then again its rallied by greedy unions
  23. MicroManaged's avatar
    MicroManaged
    I want to go on strike. Feel like i'm missing out like I missed out on Furlough 3yrs ago.
    Truong_Le's avatar
    Truong_Le
    And theres me too the sucker who didnt get furlough, worked throughout COVID and then am still working now whilst being underpaid. the biggest dunce winner no doubt.
  24. Whiteside's avatar
    Whiteside
    I hope they get a decent pay rise. Some of the comments here are beyond stupid. The vast majority of passport office workers are on 23 odd grand a year. I have no idea how many of them work from home but what odds if they do. If they can do the same job without needlessly travelling to work causing pollution and traffic gridlock then more power to them. They would be sitting at a computer in the office so why couldn’t they do the same from home. They aren’t making bricks on a factory line. They are certainly more useful than the “masters of the universe” in the finance/banking sector that not so many years back proved how they love to privatise profits but nationalise their losses due to their wild big money gambling.

    I’m certainly no leftie so to speak, but asking for a pay rise to try and cope with 10 percent inflation is not unreasonable at all. These are working people after all. I wish them luck.
  25. new_lizard's avatar
    new_lizard
    I support the strikers.
    Diabolik88's avatar
    Diabolik88
    I support sacking them
  26. Turret-Buddy's avatar
    Turret-Buddy
    Get on with your jobs
  27. AnkerMan's avatar
    AnkerMan
    Sure the Army can pop In and rubber stamp a few bits of paper. I'm not a fan off other people's problems making it mine as well. Especially when strikes are coordinated to create maximum damage to rest of us e.g during Xmas, weekdays, peak hours, delayed or no mail etc. (edited)
    matt3454's avatar
    matt3454
    Blame the companies then and not the employees.
  28. Massive-Yeti's avatar
    Massive-Yeti
    Solidarity with the striking workers
    james2k66's avatar
    james2k66
    jesus..
  29. Drekly's avatar
    Drekly
    Just sent mine off for renewal 15 weeks till I go on holiday plenty of time I thought !!!!!
    I understand the need to strike for better pay 2% offeris an insult in these times
    but always at the expense of the general public .
    Not sure if I can get any money back if i don't get passport back in time.
    This is my first holiday in 7 years saved really hard for it hopefully got mine in before the rush. (edited)
    IAmATeaf's avatar
    IAmATeaf
    Did you apply online or via the old paper method? Online returns are currently within a week so here’s hoping.
  30. Robert_Irwin's avatar
    Robert_Irwin
    Sack. Replace.
    credington's avatar
    credington
    It's those pesky unions
  31. cordiale's avatar
    cordiale
    Knowing you can ransom taxpayer instead of not-finding a better paying job anyway.. Ransome based economy for ones, and market based economy for others..
  32. drumboe's avatar
    drumboe
    How can they 'walk out' when so many are still working from home? (edited)
    matt3454's avatar
    matt3454
    Have you not got a front door?
  33. ABP's avatar
    ABP
    Dissapointed to see so many against these strikes because it negatively affects them in some way. There's a greater good at play here.
    Helpful567's avatar
    Helpful567
    "negatively affects them in some way"

    - it means that people can not go on holiday
  34. jimbo23's avatar
    jimbo23
    If anybody should be striking, its retail workers. Min wage and dealing with the unpredictable public. I know a few people who do and the abuse and horrible things that have happened to them just while doing their job is not acceptable .
  35. Proveright's avatar
    Proveright
    "More than 4,000 people are employed by the Passport Office across the UK,"

    If its anything like the Council dump, two people do some work and about 8 stand around watching or yabbing?

    Or the BBC four times as many crew as an independent?
    The.Fat.Cat's avatar
    The.Fat.Cat
    Out of those 4000, there's a large amount that work from home too.
    Oh what a hard life they must have, getting paid to have one screen up for work, and another one up with Netflix on (I know a few people that work from home, lol).
  36. harrythefish's avatar
    harrythefish
    Passport issuing should be privatised and split into two competing agencies that the public can choose between, like mobile networks. There'd be one central database overseen by GCHQ to mind security and anti-fraud, but all customer service and physical issuing would be done by the agencies.

    Looking at those jobs and salaries above, now I remember son worked as a document scanner assistant for a year. He picked up useful practical experience around the computer systems and processes which set him up well for later career. Couldn't do that as a supermarket cashier or shelf stacker.

    I suspect this 5 week strike is a bluff and it will go back to negotiation. No union has the funds to keep that up. (edited)
    matt3454's avatar
    matt3454
    Because a race to the bottom always benefits the consumer and the security of the nation?

    You'd end up with G4S rubber stamping a forged diplomatic British passport for Osama Bin Laden.
  37. Oye's avatar
    Oye
    I'm potentially affected by the strikes as I am putting in my application during that time but more power to these guys. Hope they get that payrise.
  38. credington's avatar
    credington
    Privatise the whole bloody lot of these industries and put an end to these strikes
    gordo1964's avatar
    gordo1964
    Worked well for the rail industry.
  39. laura.plum's avatar
    laura.plum
    Good for them. Got my passport back in 3 weeks. Wasn't going anywhere... Diddn't need it but was a review and no issues because I didn't book a holiday before I actually was legally allowed to travel- hope they get the pay the deserve.
    thatscheap's avatar
    thatscheap
    Did you send it via Royal Fail? (edited)
  40. SaturdayGigs's avatar
    SaturdayGigs
    I wonder how many still work from home?
    DarthPlagueis's avatar
    DarthPlagueis
    Why?
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