Just wondered if anyone else is having issues with Vodafone Broadband of late. Past couple of weeks we have found that Netflix 4K is un-usable in the evenings. I did some checks tonight and can see that our connection is being what seems throttled. But it seems only on Netflix. Other streaming services are fine, ie Prime, NowTV etc. I have contacted Netflix and they have said no throttling is happening from their end as services are 100% OK. On contacting Vodafone they have done the same and said its Netflix. Alsways blaming one another.
I have tried running fast.com
speed checks (which is run through netflix servers), once via a VPN and one without. Without I am struggling 7MBits/s, which is no way going to handle 4k. Via VPN is getting 46MBits/s.
Vodafone have told me that they don't throttle or restrict speeds at anytime, and states this in my T/Cs but this is obvious throttling. Is this breaking their terms and I can leave without penalty? I have asked to speak to second level for help but still waiting 48hours later.
Just wondering if anyone else having same issues on Vodafone?