Posted 28th Mar 2023
Ordered this phone from here and so far so good but I can't seem to get WiFi calling working. I'm with Lebara and it worked on my old Redmi and also an old Motorola but nowhere on the settings on this phone does it seem to have WiFi calling. Anyone help?
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sorted byIn the dial app? It brings up a hidden menu. Select phone information and in mine halfway down I have WiFi calling provisioned with a slider. I'm unable to move it but if its to the left hand side. The network has NOT provisioned it to the sim and thats where you'd have to go and ask. Irrispective of what phone it is and if its 'supported'. (edited)
vodafone.co.uk/business/business-mobile-plans/mobile-plan-features/vodafone-wi-fi-calling
This is a deal breaker for me. Basically if I want a relatively new phone I can't stay with Lebara/Vodafone as they don't support WiFi calling on any newish phones. Next question - which networks do support WiFi calling for this phone??? (edited)
I have the same problem as you. Wifi calling used to work fine on EE but never has on Lebara. Same phone - Oneplus 7T Pro.
Lebara chat just fobbed me off as I was new to them, Maybe I should try again. I don't think the chat people have a clue.
deviceguides.vodafone.co.uk/web…ff/
I believe Lebara is Vodafone so it should work but there is absolutely no option for WiFi calling. I wouldn't mind changing my contract but I'd need to know WiFi calling would work with this phone so I really need someone who has this phone to tell me which networks have the WiFi calling work! (edited)
It's not the same as sending a text to 6**7*6 or whatever saying "WiFi" they actually need to select options their end to enable it and send a sim update down. Unless you get a advisor who's either willing to deviate from the script or actually cares. You most likely won't get anywhere. (previous experience with bad and great Vodafone techs).
Why hold it back for anyone? Ok, there might be some additional work, but it's a feature that's pretty standard and established - just bizarre that a network wouldn't enable it (edited)
I use Xperia 1 II and I had WiFi calling OOTB with EE, then tried Smarty - no WiFi calling, then switched to Lebara, and had to ask them few times to provision it for me. Before they did my phone's Setting didn't show WiFi calling, after they did, it became available (I still used the same, original firmware phone came with from EE).
Works great really, worth trying to be persistent with the support. Check this screenshot above and see whether the network even offers it to you. (edited)
"Use 4G call" same as VoLTE? I have this on my Xiaomi X3 but no VoLTE option (and WiFi calling enabled).
I did have a Plusnet SIM and am now on Lebara. There was no VoLTE/WiFi calling with them, but when I also had a 3 SIM card in there, this automatically put these on as the signal was just as bad at home for 3 as for the PlusNet.