Vodafone down across the UK leaving thousands without internet

Posted 10th Apr 2023
An unexpected outage has caused connectivity issues for Vodafone customers this morning.

Last week it was Virgin Media, this week it's Vodafone....

Down Detector indicates that the service disruption began at approximately 08:29 and is impacting users throughout the country.

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Although the cause of the outage is not yet known, the majority of reports relate to customers struggling to access landline internet.

Hotspots include London, Cardiff, Birmingham, Manchester, and Edinburgh, however, issues have been highlighted from other parts of the country as well.

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  1. TONY_HAGUE's avatar
    TONY_HAGUE
    Mine was down this morning, there's even a dongle on the router for situations like this but that also didn't work.
    northeastkev's avatar
    northeastkev
    Read somewhere else that’s a problem with the router where it doesn’t recognise that the broadband connection is down so doesn’t switch to the 4G backup dongle. The workaround is to unplug the router from the broadband line which then makes it realise the fixed connection has dropped and makes it to switch to the backup connection. (edited)
  2. strong1's avatar
    strong1
    This is HUKD, is there a deal here can I claim compo?
    Dyslexic_Dog's avatar
    Dyslexic_Dog
    Practice your sad face to perfection (maybe a bit like this ) and then contact the daily mail.
  3. whatyadoin's avatar
    whatyadoin
    Turn it off, wait twenty seconds and reboot 🏻
  4. sm9690's avatar
    sm9690
    Mine's been fine all morning
  5. dcx_badass's avatar
    dcx_badass
    Cannot confirm, all good here.

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    Corkscrew's avatar
    Corkscrew
    Looks like you're on Cityfibres network, just branded as Vodafone
  6. HellRazer's avatar
    HellRazer
    Will people be leaving Vodafone as well to join another provider?
    quantum77's avatar
    quantum77
    Do we have that option if still in contract? Not happy about them jacking up prices
  7. joeydeacon's avatar
    joeydeacon
    Ours is just fine
  8. FrampyStinkwonkel's avatar
    FrampyStinkwonkel
    Fine here on Talk mobile (uses Vodafone) no issues at all.
    999's avatar
    999
    OP says it's a broadband issue.
  9. louiselouise's avatar
    louiselouise
    I'm on Lebara (though we're in the wilds of Scotland) and we seem to be okay. So far!
    999's avatar
    999
    OP says it's a broadband issue.
  10. deleted2907842's avatar
    Anonymous User
    No issues with mine, mobile or broadband. Although I'm not using their DNS. That's probably the issue, like it was with Virgin.
    djssniper's avatar
    djssniper
    I use google dns and mines been out all morning, few sites coming back online inc this one, bbc facebook etc still down
  11. .MUFC.'s avatar
    .MUFC.
    No issues for me.
  12. Sylar2023's avatar
    Sylar2023
    Explains why I can't pay my phone contract.
  13. Decoded's avatar
    Decoded
    Wouldn't want to work on their complaint lines
    garbage456's avatar
    garbage456
    be ok, no one can get through
  14. stroudy009's avatar
    stroudy009
    Mine was off for a couple of hours , Ramsgate Kent

    Ps Not that it’s any good anyway (edited)
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