What has happened to Amazon Music Offline setting on App?

Posted 23rd Oct 2021
Hey all

There used to be a dropdown on your music to listen to it offline or online but its gone.

I think this happened maybe 3 weeks ago.

So when I am out and about I cannot listen to music as it keeps cutting out and I cannot figure out where I can listen to my music on my phone offline?

I hate when they do big changes like this and dont tell anyone.

I called amazon prime music dept and 3 people had no idea the offline music setting had gone so they did a ticket and will get back to me.

I have tried to press the download music button, but this only downloaded 304 of my 800 songs, and then you cannot press download again as its greyed out.

Anyone had this issue and is there a work around?

Thanks all
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