What has happened to Amazon Music Offline setting on App?

Posted 23rd Oct 2021
Hey all

There used to be a dropdown on your music to listen to it offline or online but its gone.

I think this happened maybe 3 weeks ago.

So when I am out and about I cannot listen to music as it keeps cutting out and I cannot figure out where I can listen to my music on my phone offline?

I hate when they do big changes like this and dont tell anyone.

I called amazon prime music dept and 3 people had no idea the offline music setting had gone so they did a ticket and will get back to me.

I have tried to press the download music button, but this only downloaded 304 of my 800 songs, and then you cannot press download again as its greyed out.

Anyone had this issue and is there a work around?

Thanks all
Community Updates
New Comment

5 Comments

sorted by
's avatar
  1. pfpf's avatar
    pfpf
    It's still there but it's a bit different. Need to go to library then in to a sub menu....songs/artists/albums etc.
  2. worf201's avatar
    worf201
    I’m on iOS and it’s still on there
  3. canada16's avatar
    canada16 Author
    If I uninstall the app will it erase my music library?
  4. Meathotukdeals's avatar
    Meathotukdeals
    is your sd card still in?
  5. canada16's avatar
    canada16 Author
    pfpf24/10/2021 01:32

    It's still there but it's a bit different. Need to go to library then in …It's still there but it's a bit different. Need to go to library then in to a sub menu....songs/artists/albums etc.


    FFS how did amazon tech dept not know that!!
    Thanks so much mate, I finally found it.

    Why the hell did they put that in the sub section.

    Thanks again, I really appreciate it.
's avatar
Top Merchants